Learning Consultant

2 weeks ago

Austin, United States CareerBuilder Full time

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Intertek Alchemy (alchemysystems.com) provides a complete training, reinforcement, and compliance solution that assures manufacturing workforces have the right knowledge and confidence to perform their job correctly and efficiently. Alchemy partners with companies of all sizes to consistently engage their workforces and build a strong culture of safety and quality. More than 3,000,000 workers at 50,000 locations use Alchemy's integrated programs.
The Austin American Statesman has named Alchemy one of Austin's Top Workplaces 9x, and BuiltIn has named Alchemy one of the top digital companies in Austin 3x.

What are we looking for?

A strong, customer-focused Learning Consultant to work with both external and internal clients. The Learning Team is responsible for approximately $460,000K in training revenue each year. You will also work in partnership with the Learning Team to observe client needs and create training content.
In this critical role, you will help the Learning Team set up new and existing customers for success with the Alchemy solution by providing onsite and virtual product training.

What you'll do:
Travel to client locations and host online sessions to deliver Alchemy product training while demonstrating expertise in these core teaching skills:

Managing the classroom
Creating / delivering digestible content
Critical thinking and problem solving
Application of adult learning principles
Flexibility and adaptability to the audience knowledge and learning needs

Submit training trip reports highlighting key observations during onsite visits with clients
Promptly and professionally respond to calls and emails from clients
Work with LC team to maintain customer facing training help documentation, team presentation decks, emails, and team training processes:

Co-create content outlines, storyboards, A/V scripts, audio recordings, classroom course material, facilitator guides, and supporting resource documents

Help maintain existing and identify new Standard Operating Processes
Perform needs assessment of client training day and provide timely feedback to team leadership
Practice sound judgement and decision-making skills when working with customers, team members, and other departments
Work as part of a team to accomplish tasks
Demonstrate learning agility and critical thinking skills

Certificates/Security Clearances/Other

What you bring to the table:

Minimum Requirements:
Advanced proficiency with Microsoft Office product suite
Project management applied to development and delivery of instruction
Proven excellence in execution; innovation and creativity, strategic and critical thinking skills
Ability to travel 75%
Bachelor or Masters Degree - preferred, or equivalent experience

Experience Requirements:
A minimum of 3+ years training experience (in-person and virtual classroom)
Project and time management skills in the learning and development space
One-two years of instructional design experience including development of learning activities, job aids, and other learning materials
Proven working knowledge of adult learning theories
Formidable written and verbal communication skills
Professionalism, time management
Travel experience (domestic and international)

Specialized Skills for the Role:
Project Management
Proven excellence in execution; innovation and creativity, strategic and critical thinking skills
Able to synthesize, extract, and summarize information
Experience and practical use with LMS technologies
Experience with LMS and e-learning authoring tools and software such as Camtasia or Captivate
Technical writing
Problem Solving
Ability to build and maintain strong relationships
Decision making
Presentation/training experience, Bilingual, instructional technology, knowledge of Food Manufacturing, experience with Alchemy, technical writing
Behavior that exemplifies Intertek-Alchemy Core and 10X Values

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