Assistant Branch Manager I, II or III

2 weeks ago

Vancouver, United States RIVERVIEW Full time

SUMMARY

Supervises the branch operations function - typically in a large or high-volume branch - which includes quality service, compliance with Riverview policies and procedures, and staff supervision.Assists the Branch Manager by effectively cross-selling Riverview products and services, and coaches' staff to develop and improve individual cross-selling skills.

The salary for this role will be between $21 an hour and $30 an hour. The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards

  • ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide customer service and use problem solving skills to satisfy customer needs (may be in person and/or via the telephone).Monitor the quality of branch customer service and customer relationships.
  • Supervise Client Service Representatives in all duties, including training and development and performance appraisal, making recommendations to the branch manager on hiring, corrective action and/or termination.
  • Perform computer data entry and customer inquiries; process, record, track and verify various types of financial transactions, information and events.Maintain a balanced cash drawer.
  • Cross-sell Riverview products and services, open new accounts and coach staff to develop and improve individual cross-selling skills.
  • Prepare and/or complete and monitor various reports and forms accurately to be in compliance with established policies and procedures.
  • Ensure balanced staffing levels to provide quality service and maximize sales while ensuring cost containment.
  • Follow and instruct others on proper branch operational security procedures.
  • Ensure branch operational efficiency and compliance.
  • Facilitates training objectives, including time allotment and coordination of electives.
Additional Duties and Responsibilities:
  • Participates in and completes training objectives with passing scores.
  • Responsible to monitor and assess staff training regularly and in a timely manner.
  • Follow all Riverview policies and procedures.
  • Other duties as assigned.
RELATIONSHIPS
  • Frequent contact with supervisor to receive direction and interpretation of sales/marketing/cross-selling goals.
  • Daily contact with customers and prospective customers providing assistance to fulfill their banking needs.
  • Daily contact with branch staff to give direction and interpretation of existing and new branch procedures.
  • Coordinate with the Retail Service Manager (RSM) for staffing, Fiserv or other operational issues.
  • Periodic contact with other branch and department staff who provide assistance and coordination of products and services.
  • Occasional contact with members of professions with whom the incumbent must consult from time to time, i.e., attorneys, accountants, and other financial intermediaries.


SUPERVISORY RESPONSIBILITIES

Directly supervises 1 to 5 employees (or FTE) in branch operations.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing prospective employees as well as training new hires. Is also involved in planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's Degree (AA) or equivalent from two-year college and five or more years related experience and/or training; or equivalent combination of education and experience.Proven leadership skills within an efficient branch environment.Continued education in related subjects is strongly encouraged.

LICENSES, CERTIFICATIONS

If the position is filled by a candidate who will act as an MLO, the candidate must be registered in the NMLS, and must complete the process prior to taking applications beyond the deminimus exception allowed by the Safe Act. A mortgage loan originator or MLO is an individual who (1) takes a residential mortgage loan application and (2) offers or negotiates terms of a residential mortgage loan for compensation or gain.

SKILLS:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to promote the sale of products and services through verbal recommendation.
  • Basic knowledge and ability to use Microsoft Office products and/or equivalent computer software applications preferred.
  • High attention to detail.


PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock in working with standard office equipment.The noise level in the work environment is usually moderate.

COMMENTS

In supporting the accomplishment of company and departmental goals, it is the employee's responsibility to do all that is necessary to provide quality service to customers and fellow employees while furthering the positive image and interests of Riverview Bank. It is also the employee's responsibility to continually strive to enhance skills and professional growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Integrated Mental Health Therapist II or III or Licensed

    3 weeks ago

    Vancouver, United States Sea Mar Community Health Centers Full time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...

  • Integrated Mental Health Therapist II or III or Licensed

    1 week ago

    Vancouver, United States Sea Mar Community Health Centers Full time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...

  • Integrated Mental Health Therapist II or III or Licensed

    3 weeks ago

    Vancouver, United States Sea Mar Community Health Centers Full time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...

  • Program Manager III

    1 day ago

    Vancouver, United States BCforward Full time

    Program Manager III BCforward is seeking a Non IT Program manager to work onsite in Vancouver WA Summary: The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems, etc or any other non-IT based project. Job Responsibilities: * Coordinate projects,...

  • Program Manager III

    1 week ago

    Vancouver, United States BCforward Full time

    Program Manager III BCforward is seeking a Non IT Program manager to work onsite in Vancouver WASummary: The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems, etc or any other non-IT based project. Job Responsibilities: * Coordinate projects,...

  • Program Manager III

    3 days ago

    Vancouver, United States BCforward Full time

    Program Manager III BCforward is seeking a Non IT Program manager to work onsite in Vancouver WA Summary: The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems, etc or any other non-IT based project. Job Responsibilities: * Coordinate...

  • Integrated Mental Health Therapist II or III or Licensed

    1 week ago

    Vancouver - Fourth Plain, United States Sea Mar Community Health Centers Full time

    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...

  • Integrated Mental Health Therapist II or III or Licensed

    15 hours ago

    Vancouver - Fourth Plain, United States Sea Mar Community Health Centers Full time

    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...

  • Integrated Mental Health Therapist II or III or Licensed

    12 hours ago

    Vancouver - Fourth Plain, United States Sea Mar Community Health Centers Full time

    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...

  • Integrated Mental Health Therapist II or III or Licensed

    12 hours ago

    Vancouver - Fourth Plain, United States Sea Mar Community Health Centers Full time

    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...

  • Branch Manager, FVR Libraries

    1 week ago

    Vancouver, United States pnla.org Full time

    Work For Us Be a part of team that helps strengthen our communities through knowledge, experiences **Work For Us** Current Openings (1 of 1) Branch Manager 2 Cascade Park Community Library, Vancouver, WA, US 14 days ago Full Time - Regular Stay connected with us Our Talent Community keeps you informed about the new opportunities relevant to your job...

  • Program Manager III

    Found in: Jooble US O C2 - 2 days ago

    Vancouver, WA, United States BCforward Full time

    Program Manager III BCforward is seeking a Non IT Program manager to work onsite in Vancouver WA Summary: The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems, etc or any other non-IT based project. Job Responsibilities: * Coordinate...

  • Assistant Property Manager

    2 weeks ago

    Vancouver, United States Invest West Management Full time

    Job DescriptionJob DescriptionAssistant Property Manager Pay: Full-Time; Hourly / Non-ExemptReports to: Property ManagerSalary and Benefits: $20.00 to $25.00 per hour commensurate with experience100% Employer-paid Medical, Vision, and Dental are available for employees. Eligible the first day of the month following your first 60 days of employment, with...

  • Travel Cath Lab Tech

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Vancouver, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Coast Medical Service to find a qualified Cath Lab Tech in Vancouver, Washington, 98664! Pay Information $3,015 per week About The Position Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time...

  • Travel Echo Tech

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Vancouver, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Coast Medical Service to find a qualified Echo Tech in Vancouver, Washington, 98664! Pay Information $2,595 per week About The Position Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler....

  • Estimator

    2 weeks ago

    Vancouver, United States Hoff Construction Group Llc Full time

    ***Recruiters do not contact Employer *onsite position in Vancouver, WA The Estimator position has a direct impact on the success of any Hoff Construction Group, LLC project, including: cost management, schedule, Subcontractor relations and Client relations. The Estimator works closely with Project Manger and Owner to ensure successful budgeting and bidding...

  • Controller/Office Manager

    Found in: beBee S US - 3 weeks ago

    Vancouver, United States I 5 Exteriors Inc. Full time

    We are currently seeking a detail-oriented and highly organized individual to join our team as a Controller/Office Manager in the construction industry. As the Controller/Office Manager, you will play a crucial role in managing the day-to-day operations of our office and ensuring the financial stability and success of our company. In this role, you will be...

  • Controller/Office Manager

    Found in: beBee jobs US - 1 week ago

    Vancouver, Washington, United States I 5 Exteriors Inc. Full time

    We are currently seeking a detail-oriented and highly organized individual to join our team as a Controller/Office Manager in the construction industry. As the Controller/Office Manager, you will play a crucial role in managing the day-to-day operations of our office and ensuring the financial stability and success of our company.In this role, you will be...

  • Marketing Events Assistant

    1 week ago

    Vancouver, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionMarketing Events Assistant - Drive Community Impact!Join us as a Marketing Events Assistant, where you'll play a pivotal role in driving community impact through dynamic fundraising events. You'll be at the forefront, connecting the community with our clients' missions, raising funds, increasing promotional...

  • Marketing Events Assistant

    24 hours ago

    Vancouver, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionMarketing Events Assistant - Drive Community Impact!Join us as a Marketing Events Assistant, where you'll play a pivotal role in driving community impact through dynamic fundraising events. You'll be at the forefront, connecting the community with our clients' missions, raising funds, increasing promotional...