Medical Front Desk Specialist

1 week ago

Tucson, United States MSCCN Full time

Description We are in search of a Medical Front Desk Specialist to join our team in Tucson, Arizona. This role is primarily responsible for managing the front desk operations within a medical setting. This includes processing customer applications, maintaining accurate customer records, and resolving customer inquiries. This is a short-term contract employment opportunity. Responsibilities: Manage day-to-day operations of the front desk in a healthcare setting Accurately process patient registrations and appointments using EHR SYSTEM Maintain and update patient records and ensure data accuracy Handle incoming calls, providing exceptional customer service and routing calls as necessary Utilize medical software such as Allscripts, Cerner Technologies, Dentrix Dental Software, and Eaglesoft effectively Resolve patient inquiries swiftly and professionally Monitor patient accounts and perform necessary actions to ensure accuracy and compliance Adhere to privacy regulations and maintain confidentiality of patient information Collaborate with medical staff to ensure smooth patient flow and service Utilize customer service skills to enhance the patient experience. Requirements Proficiency in EHR SYSTEM is essential for managing electronic health records. Experience in answering inbound calls to handle patient inquiries and appointments. Strong customer service skills for interacting with patients and providing assistance. Knowledge of medical terminology is beneficial for understanding and communicating patient needs. Ability to multitask and handle high volume of patients in a fast-paced environment. Excellent organizational skills for managing patient records and appointments. Ability to maintain patient confidentiality as per HIPAA regulations. Proficient in Microsoft Office Suite for handling administrative tasks. High school diploma or equivalent is required; further training in medical administration is a plus. Strong verbal and written communication skills for interacting with patients and medical staff. Ability to work in a team and collaborate effectively with medical personnel. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking 'Apply Now,' you're agreeing to Robert Half's Terms of Use (.

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