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Volunteer Operations Coordinator

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San Antonio, United States San Antonio Food Bank Full time

Job DetailsJob LocationSan Antonio Food Bank - Culinary Building - San Antonio, TXPosition TypeFull TimeEducation LevelSome College or Work Related ExperienceSalary Range$40,000.00 Travel PercentageNegligibleJob ShiftDayJob CategoryNonprofit - Social ServicesDescriptionTo provide support, leadership and engagement opportunities to all volunteers at San Antonio Food Bank. Position is responsible for completion of daily projects as identified by the Volunteer Operations Manager/Lead Volunteer Operations Coordinator. Projects include, but are not limited to, sorting production in the Sorting Room, Coolers, Warehouse, and Freezers. Strong emphasis placed on Hunger Fighter Efficiency Index (HFEI), unsellable control, weighing, tagging and racking of all sorted product, as well as cleanliness of project space following project completion. Assure proper training of volunteers to include specifics of jobs and safety concerns. Control flow of all products in and out of the project space, stage daily projects and work shoulder to shoulder with volunteers. Inspect finished product prior to racking to ensure proper temperature, no signs of pest activity and cleanliness of product. Ensure the weigh station is stocked and the proper tags are used and are legitimate for the product they represent.Responsible for the cleanliness & maintenance of the Sorting Room, as well as project space immediately prior to and following a project, using the standard cleaning schedule.Assure all project supplies are stocked and equipment is well maintained. Maintain safety of volunteers and self while using pallet jacks, forklift and other equipment.Seek opportunities to nominate volunteers for community recognition. Coordinate with the Volunteer Operations Manager and Director of Volunteer Services on all corporate and organizational communications to ensure maximization of Food, Time, Money, and Voice message. Help to develop and maintain policies and procedures relating to volunteer activities and recognition.Act as liaison between the Food Bank and volunteers during their volunteer experience and mediate any issues that may arise so that there is always a positive volunteer experience at the Food Bank.Comply with and abide by all personnel policies and accept additional duties as assigned by the Volunteer Operations Manager/Lead Volunteer Operations CoordinatorOther duties as assigned or delegated. QualificationsCollege degree in relevant field or equivalent work experience preferred.Public Speaking and Customer Service experience preferred. Forklift/pallet jack experience preferred.Warehouse or event management experience preferred.Excellent written and verbal communication skills.Skills in computer applications i.e. Microsoft Office Suite and database management.Good judgment and discretion.Ability to work independently with minimum supervision.Ability to organize work, time, and self.Orientation to detail, accuracy, and the meeting of deadlines.Ability to work cooperatively with other Food Bank staff and volunteers.Ability to present a professional demeanor under a variety of conditions.Work, as needed, to include days, evenings and weekends. Physical DemandsWhile performing the duties of this job, the employee is required to stand for extended periods of time. Walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hand and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.Work EnvironmentThe work environment is primarily indoors, but may require attendance events that are held outdoors. The noise level in the work environment is usually moderate. These statements are intended to describe the general nature and levels of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.COVID-19 Vaccine RequirementIt is the San Antonio Food Bank's duty to provide and maintain a workplace that is free of known hazards. We are adopting a policy that all applicants be vaccinated prior to their first day of employment. The policy is to safeguard the health of our employees and their families, our clients and volunteers, and the community at large from infectious diseases, such as COVID-19 or influenza, that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.Applicants in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed request for accommodation form to the Human Resources Department. Accommodations will be granted where they do not cause undue hardship or pose a direct threat to the health and safety of others.