Quality Assurance Manager
1 month ago
SUMMARY:
Responsible for the implementation and management of the SQF level II systems, Food Safety and Quality programs.
KEY RESPONSIBILITIES:
- Develops, implements, communicates and maintains a Food Safety/Quality plan to ensure the Companys processes meet established requirements.
- Monitors and audits programs for effectiveness.
- Maintains product consistency throughout product life cycle to include the design, define and build phases through quality checkpoints and testing.
- Manages quality assurance metrics for performance improvement of all teams.
- Anticipates product release delays and takes corrective action, escalating as needed, to resolve and achieve commitments.
- Responsible for establishing the Quality system and processes including Microbiology and Analytical testing.
- Investigates customer complaints, and analyzes customer feedback to improve the quality and performance of the organization.
- Understands to a high level all operational phases of the company to better implement new programs and manage all process controls effectively.
- Promotes quality achievement and performance improvement throughout the organization.
- Establishes, monitors, manages and ensures compliance of operation guidelines for the Sanitation process.
- Monitoring performance by gathering relevant data and producing statistical reports.
- Provide food safety leadership in the plant by interacting and working closely with other departments.
- Interacts with federal, state, and local regulatory officials during regulatory inspections.
- Respond to customers correspondence concerning quality issues.
- Monitor and maintain procedures and documentation for product recall and tracking.
- Monitor Sanitation performance and ensure effectiveness.
- Train and reinforce that GMP, HACCP, Food safety, Food security, Safety rules and company policies and procedures are followed.
- Carries out managerial responsibilities in accordance with the organizations policies and applicable employment laws.
- Responsible for interviewing, and hiring employees; planning, assigning, and directing work; assigning and reviewing work schedules, appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
- Supervising technical, laboratory staff and janitorial employees.
DESIRED SKILLS & EXPERIENCE
- Bachelor of Science in biochemistry, nutrition, food, dairy, animal, biology, bacteriology, molecular biology or microbiology or a related engineering field.
- Five plus years experience as a Quality Manager in a Cheese/Dairy manufacturing plant.
- Experience in SQF system implementation and management.
- Strong Microbiology testing and data analysis experience.
- Must possess computer skills, to include Word, Excel, Power Point, Access and Outlook, and have the ability to learn other internal computer programs.
- Excellent interpersonal, communication and problem-solving abilities.
- Ability to communicate in English and Spanish, preferred.
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