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Quality Assurance Manager

4 months ago

Kent, United States FurstProfessionals Full time

SUMMARY:

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Responsible for the implementation and management of the SQF level II systems, Food Safety and Quality programs.

KEY RESPONSIBILITIES:

  • Develops, implements, communicates and maintains a Food Safety/Quality plan to ensure the Company’s processes meet established requirements.
  • Monitors and audits programs for effectiveness.
  • Maintains product consistency throughout product life cycle to include the design, define and build phases through quality checkpoints and testing.
  • Manages quality assurance metrics for performance improvement of all teams.
  • Anticipates product release delays and takes corrective action, escalating as needed, to resolve and achieve commitments.
  • Responsible for establishing the Quality system and processes including Microbiology and Analytical testing.
  • Investigates customer complaints, and analyzes customer feedback to improve the quality and performance of the organization.
  • Understands to a high level all operational phases of the company to better implement new programs and manage all process controls effectively.
  • Promotes quality achievement and performance improvement throughout the organization.
  • Establishes, monitors, manages and ensures compliance of operation guidelines for the Sanitation process.
  • Monitoring performance by gathering relevant data and producing statistical reports.
  • Provide food safety leadership in the plant by interacting and working closely with other departments.
  • Interacts with federal, state, and local regulatory officials during regulatory inspections.
  • Respond to customer’s correspondence concerning quality issues.
  • Monitor and maintain procedures and documentation for product recall and tracking.
  • Monitor Sanitation performance and ensure effectiveness.
  • Train and reinforce that GMP, HACCP, Food safety, Food security, Safety rules and company policies and procedures are followed.
  • Carries out managerial responsibilities in accordance with the organization’s policies and applicable employment laws.
  • Responsible for interviewing, and hiring employees; planning, assigning, and directing work; assigning and reviewing work schedules, appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
  • Supervising technical, laboratory staff and janitorial employees.

DESIRED SKILLS & EXPERIENCE

  • Bachelor of Science in biochemistry, nutrition, food, dairy, animal, biology, bacteriology, molecular biology or microbiology or a related engineering field.
  • Five plus years experience as a Quality Manager in a Cheese/Dairy manufacturing plant.
  • Experience in SQF system implementation and management.
  • Strong Microbiology testing and data analysis experience.
  • Must possess computer skills, to include Word, Excel, Power Point, Access and Outlook, and have the ability to learn other internal computer programs.
  • Excellent interpersonal, communication and problem-solving abilities.
  • Ability to communicate in English and Spanish, preferred.