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Clerk, Operations Office

3 months ago

Aurora, United States ID Logistics Full time
Job Description

The window associate position is a fast-paced environment. This position is essential to the operation's success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi-task in an efficient and timely manner.

Responsibilities:

  • Provides customer service assistance to customers and manages incoming calls.
  • Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
  • Set daily delivery appointments.
  • Process incoming deliveries.
  • Process completed loads.
  • Resolve any issues with shipping and/or receiving with internal staff.
  • Files paperwork daily.
  • Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
  • Observe all company safety rules and assist in enforcement as appropriate.
  • Other duties as assigned.
3-2-2 Schedule/6pm-6am/Nights/D Shift

Pay Rate: $21.00/hr plus a $2.00 shift differential

Requirements
  • High School Diploma or GED; or equivalent combination of experience and education.
  • 3 months verifiable customer service experience.
  • Strong written and verbal communication skills.
  • Outstanding computer and data entry skills.
  • Ability to effectively multi-task.