Customer Service Representative

2 weeks ago

Kingsport, United States Advanced Call Center Technologies Full time

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team in Kingsport, TNACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world-class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We support companies across industries from Financial Services, Fraud Detection, Account Services, Mortgage, Telecom and moreOur employees enjoy same-day pay and can be eligible for unique employee perks after training when they achieve benchmarks You will report to the office so must live within a commutable distance of the work site.We offer:

Starting pay is $15/hr, and after training up to $17/hr

Opportunities to advance within

Flexible schedules

Tremendous bonus opportunities

Fantastic supervisors and a positive environment

Affordable benefits for you, your spouse, and/or children after 90 days

Paid time off and paid holidays after 90 days

Position Summary:We will empower you to provide best-in-class service Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role, you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities:

Responds promptly to customer needs

Solicits customer feedback to improve service

Responds to requests for service and assistance

Maintains confidentiality

Listen to others without interrupting

Keeps emotions under control

Remains open to others' ideas and tries new things

Speaks clearly and persuasively in positive or negative situations

Listens and gets clarification

Responds quickly and effectively to customer questions

Multi tasks to document while speaking with the consumer

Demonstrates accuracy and thoroughness

Looks for ways to improve and promote quality

Applies feedback to improve performance

Monitors own work to ensure quality

Meets clients' specific quality standards

Meets productivity standards

Completes work in timely manner

Strives to increase productivity

Works quickly

Is consistently at work and on time

Follows instructions, responds to management direction

Takes responsibility for own actions

Keeps commitments

Commits to long hours of work when necessary to reach goals

Completes tasks on time or notifies appropriate person with an alternate plan

Other duties as requested by management

Minimum Qualifications:

Must be able to successfully pass a criminal background check

Data entry and basic computer skills

Previous Call Center experience or assisting customers preferred

Education: Minimum High school diploma or GEDWe are an Equal Opportunity Employer.

  • Customer Service Representative

    4 weeks ago

    Kingsport, United States Eastman Full time

    Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver Customer Service Representative, Customer Service, Representative, Supply Chain, Customer Engagement,...

  • Customer Service Representative

    2 weeks ago

    Kingsport, United States Advanced Call Center Technologies Full time

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our team in Kingsport, TN! ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do!  In this role you will be the voice of the company, through positive...

  • Customer Service Representative

    1 month ago

    Kingsport, United States U-Haul Full time

    Location: 1805 E Stone Dr, Kingsport, Tennessee 37660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Kingsport, United States U-Haul Full time

    Location: 1805 E Stone Dr, Kingsport, Tennessee 37660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • LSE - Customer Service Representative

    1 month ago

    Kingsport, United States Eastman Full time

    Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver Customer Service Representative, Customer Service, Representative, Customer Engagement, Manufacturing, Retail

  • Customer Service Representative, FT Evenings

    1 month ago

    Kingsport, Tennessee, United States Circle K Full time

    Store : 408 S Highway 185, Sullivan, Missouri 63080Availability - Shift/Days Full time Evenings ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Customer Service Representative, FT Evenings

    4 weeks ago

    Kingsport, Tennessee, United States Circle K Full time

    Store : 408 S Highway 185, Sullivan, Missouri 63080Availability - Shift/Days Full time Evenings ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Patient Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States BHMA Family Medicine and Internal Medicine Kingsport Full time

    Patient Service Representative (FT)Family & Internal Med Kingsport, TN Job ID: 004F7N WMA Office/ClericalBHMA Family Medicine and Internal Medicine Kingsport Full time (scheduled 72 hrs or more per pay period)DayJob Description SCOPE OF POSITIONThe Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and...

  • CSR - Customer Service Advocate - $17.00 Starting Pay

    4 weeks ago

    Kingsport, United States Advance Call Center Technologies Full time

    Job DescriptionJob DescriptionAdvanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives. You will...

  • Commercial Sales Representative

    4 weeks ago

    Kingsport, United States Snider Fleet Solutions Full time

    People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are recognized as an industry leader for providing innovative outsourcing alternatives to both single truck customers and large multi-location...

  • Business Development Representative BDC

    4 weeks ago

    Kingsport, United States Tri Cities Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionJob Description:Business Development Representative BDC Are you looking for a professional environment that rewards those with strong work ethics? Do you enjoy working with customers to ensure great service and achieve a goal? We are looking for self-motivated individuals as a Business Development Representative to join our...

  • Re-engagement Planning Advisor

    1 month ago

    Kingsport, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Re-Engagement Planning Advisor is responsible for learning the industry, products, product finance / insurance options (trust), services, as well as use of Customer Relationship Management (CRM) sales software and proprietary...

  • Re-engagement Planning Advisor

    4 weeks ago

    Kingsport, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Re-Engagement Planning Advisor is responsible for learning the industry, products, product finance / insurance options (trust), services, as well as use of Customer Relationship Management (CRM) sales software and proprietary...

  • Patient Access Representative

    4 weeks ago

    Kingsport, United States Holston Medical Group Full time

    If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER: * Company paid Life and Accidental Death and...

  • Patient Access Representative

    4 weeks ago

    Kingsport, United States Holston Medical Group Full time

    If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER: Company paid Life and Accidental Death and...

  • Cashier - Customer Service Team Member>

    4 weeks ago

    Kingsport, United States Weigel s Full time

    Weigel's - 2810 East Stone Dr [Retail Associate / Team Member] As a Customer Service Team Member at Weigel's, you'll: Greet and establish a relationship with customers while informing them of products & services; Perform cashier functions and follow minor policy while completing customer transactions; Replenish and maintain inventory and store visual...

  • Patient Service Representative

    1 month ago

    Kingsport, United States Scheduling Kingsport Full time

    Patient Service Representative (PRN) Scheduling - Kingsport, TN Job ID: 004FSE CARDIOVASCULAR ASSOCIATES Office/Clerical - Scheduling Kingsport PRN, As needed (No Schedule) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according...

  • Patient Service Representative

    1 month ago

    Kingsport, United States Scheduling Kingsport Full time

    Patient Service Representative (PRN) Scheduling - Kingsport, TN Job ID: 004FSE CARDIOVASCULAR ASSOCIATES Office/Clerical - Scheduling Kingsport PRN, As needed (No Schedule) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according...

  • Patient Service Representative

    4 weeks ago

    Kingsport, United States Scheduling Kingsport Full time

    Patient Service Representative (PRN) Scheduling - Kingsport, TN Job ID: 004FSE CARDIOVASCULAR ASSOCIATES Office/Clerical - Scheduling Kingsport PRN, As needed (No Schedule) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according...

  • Patient Service Representative

    4 weeks ago

    Kingsport, United States Scheduling Kingsport Full time

    Patient Service Representative (PRN) Scheduling - Kingsport, TN Job ID: 004FSE CARDIOVASCULAR ASSOCIATES Office/Clerical - Scheduling Kingsport PRN, As needed (No Schedule) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according...