Unit Manager, Customer Operations
2 weeks ago
We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Operations in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures in a unit where focus is on safe equipment handling and staffing. The Unit Manager coaches and provides career development to the team as part of managing a team with various duties to include supervisors and agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Department Manager, Customer Operations. Essential Duties:Keep both the company goals and customer expectations in mind when overseeing daily operationsCoach and provide career development to the staffCorrect non-compliant behavior and impose corrective action as requiredUnderstand the corporate culture, policies, and goals, and take measures to implement these into daily work routinesManage a team with various duties to include supervisors and agentsAdministrative duties to include daily/weekly/monthly reportsResponsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employeesConduct employee performance reviewsJob Qualifications and Competencies:Proven success as a Team Leader with ability to preplan manpower and equipmentAbility to work independently, set and meet own deadlinesAbility to work well with all levels of management and support staffAble to defuse conflicts among team membersFamiliarity with Microsoft Office SuitePrior experience with internal controls processes for accountable itemsPreferred Qualifications:Two (2) years of supervisory experience in both Ramp and Customer ServiceWorking knowledge of Airport Operations Area (AOA) environmentExtensive knowledge of QIK, Sabre, and the Internal Controls Manual (ICM)Bachelor's Degree in Aviation, Business, or related fieldWork Environment:Use of computers and other office equipmentAirport ramp environment, subject to varied weather conditions and elevated noise levelsAll shifts including weekends, nights, holidays and/or irregular shiftsPhysical Requirements:Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairsHandle objects up to 70 poundsAssist passengers with disabilities, including, but not limited to, pushing wheelchairsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$50,000.00/Annual Salary - 71,000.00/Annual Salary (Based on locale and experience)All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.Job Application Deadline:June 20, 2024Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
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Unit Manager, Customer Operations
2 weeks ago
Hamtramck, Michigan, United States Piedmont Airlines Full timeWelcome to a new opportunity to grow in the aviation industry with Piedmont Airlines. We take pride in delivering top-notch service to our customers and partners. Join our team as a Unit Manager, Customer Operations in the Ground Handling Department. As a leader, you will oversee daily operations, provide career development to the staff, and ensure...
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Seasonal Customer Experience Representative
3 weeks ago
Hamtramck, United States Indigo Books & Music Full time**Seasonal Customer Experience Representative - Operations** **Contract | Milton, ON** **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles...
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Hospitality Operations Manager
1 week ago
Hamtramck, United States Kasa Living Full timeThe Role Kasa is looking to add a highly motivated individual to join our Property Operations team to oversee a one-of-a-kind property in Detroit, MI. As a Hospitality Operations Manager, you will have responsibility for the on-the-ground operations of this property, including management of physical and technical challenges. You will also serve as the face...
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Facilities Operations Manager
4 weeks ago
Hamtramck, United States Malace|HR Full timeJOB DESCRIPTIONAs a Facilities Operations Manager you will plan, manage and guide multiple maintenance contracted services for assigned building on large automotive campus.The Facilities Operations Manager Sr is an experienced operations manager responsible for developing and executing service solutions to meet customer needs and tastes.JOB...
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Facilities Operations Manager
4 weeks ago
Hamtramck, United States Malace|HR Full timeJOB DESCRIPTION As a Facilities Operations Manager you will plan, manage and guide multiple maintenance contracted services for assigned building on large automotive campus. The Facilities Operations Manager Sr is an experienced operations manager responsible for developing and executing service solutions to meet customer needs and tastes. JOB...
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Customer Service Representative
1 month ago
Hamtramck, United States Harvestsherwood Full time** Customer Service Representative** Harvest Sherwood Food Distributors, Detroit, 12499 Evergreen Road, Detroit, Michigan, United States of America Req #145 Friday, March 19, 2021 Join our Team as we Grow Together! As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an...
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Customer Service Representative
4 weeks ago
Hamtramck, United States Harvestsherwood Full time** Customer Service Representative** Harvest Sherwood Food Distributors, Detroit, 12499 Evergreen Road, Detroit, Michigan, United States of America Req #145 Friday, March 19, 2021 Join our Team as we Grow Together! As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an...
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Customer Success Manager
2 months ago
Hamtramck, United States Competitive Wedge Full timeTitle: Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible) Compensation Package: Competitive salary, Bonus incentive program, Car allowance, Company phone, Medical, Dental, Vision, Life insurance, 401K. Position Overview...
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Customer Success Manager
4 weeks ago
Hamtramck, United States Competitive Wedge Full timeTitle: Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible) Compensation Package: Competitive salary, Bonus incentive program, Car allowance, Company phone, Medical, Dental, Vision, Life insurance, 401K. Position Overview...
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Facilities Operations Manager
2 weeks ago
Hamtramck, United States Aramark Full timeLead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Coach employees by creating a shared understanding about what needs to be achieved and how to execut Operations Manager, Operations, Facilities, Manager, Manufacturing
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Branch Manager
2 months ago
Hamtramck, United States Rhlig Penske Logistics GmbH Full timeAccept and continue with standard configuration **Personalization** With this option, we show you content of interest on other platforms and additionally enable all subsequent functions. **Analysis** By choosing this option, you help us optimise our website by anonymous user analysis. This option includes the following functionality. **Essential...
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Branch Manager
4 weeks ago
Hamtramck, United States Rhlig Penske Logistics GmbH Full timeAccept and continue with standard configuration **Personalization** With this option, we show you content of interest on other platforms and additionally enable all subsequent functions. **Analysis** By choosing this option, you help us optimise our website by anonymous user analysis. This option includes the following functionality. **Essential...
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Operations Supervisor
2 months ago
Hamtramck, United States Equus Full timeCompany Description Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today! Job Description Responsible for overseeing the project's programmatic activities...
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Facilities Operations Manager
2 weeks ago
Hamtramck, Michigan, United States Aramark Full timeJoin our team as an Operations Manager!Lead, mentor, engage, and develop teams to maximize their contributions.Recruit, assess, train, coach, and manage performance.Create a shared understanding about goals and execution strategies.Are you ready to take on the challenge and make a real impact in the operations and facilities management of our manufacturing...
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Field Project Manager, Construction Operations
2 weeks ago
Hamtramck, Michigan, United States Altisource Full timeCompany DescriptionARE YOU READY TO WORK AT ALTISOURCE? ARE YOU READY TO WORK AT ALTISOURCE? Are you passionate about REO & REIT field management and delivering completed projects on budget and timeline for clients? Are you looking for an opportunity to grow creatively and professionally? Are you looking to join a group of seasoned construction industry...
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Operations Analyst
2 weeks ago
Hamtramck, Michigan, United States DTE Energy Full timeProvides analytical, budget, process and system support for work unit. Works independently and identifies appropriate course of action to analyze issues, recommend solutions and administer programs. Manages or coordinates various administrative progr Operations Analyst, Budget, Operations, Payment Processing, Analyst, Microsoft, Manufacturing
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Hamtramck, Michigan, United States Kuehne + Nagel Full timeSea Logistics Operational Care Specialist, Import |United States | US2062960Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Detroit, MI branch is looking for a new Operational Care Specialist to join their...
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Hamtramck, United States Kuehne Nagel Full timeAre you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Detroit is looking for a new Sea Logistics Operational Care Manager, Revenue Care to join our Sea Logistics team. Your Role The Operational Care Center Manager overseas and coordinates a team of Operations Team Leads and...
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Property Operations Lead
2 weeks ago
Hamtramck, United States Kasa Living Full timeLocation: Detroit, Michigan Time Commitment: approximately 32-40 hours Anticipated Schedule: Based on the business needs. Weekends The Property Operations Lead (Maintenance) role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the Detroit markets...
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Property Operations Lead
1 week ago
Hamtramck, United States Kasa Living Full timeLocation: Detroit, Michigan Time Commitment: approximately 32-40 hours Anticipated Schedule: Based on the business needs. Weekends The Property Operations Lead (Maintenance) role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the Detroit markets...
