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Patient Service Representative
1 month ago
**All the benefits and perks you need for you and your family:**· Benefits from Day One· Paid Days Off from Day One· Student Loan Repayment Program· Career Development· Whole Person Wellbeing Resources· Mental Health Resources and Support**Our promise to you:**Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.**Schedule:** Full Time**Shift** : Days**Location:** 4200 Sun 'n Lake Boulevard Sebring, FL 33872**The community you’ll be caring for:** AdventHealth Sebring· Faith Based & Mission driven Facility· Largest Employer in the County· Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park· Close knit community with a home town family feel· Nature and hiking trails**The role you’ll contribute:****The Patient Service Representative will provide clerical/office support within the clinic, including, but not limited to reception, telephone, medical records, registration, referrals, pre-authorizations, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values.****The value you’ll bring to the team:**· Greets patients and visitors in a prompt, courteous and helpful manner.· Displays a courteous and caring attitude and represent the practice in a positive manner to patients, visitors, and co-workers at all times.· Continuously strive to improve patient satisfaction by going above and beyond their expectations.· Supports the development of staff teamwork by being willing to assist patients, visitors, and co-workers when necessary to facilitate a smoothworkflow.· Answers the telephone prior to the third ring, identifying the practice and self by name.· Takes accurate and legible messages and delivers them in a timely manner.· Answers non-clinical questions for patients and family members and routes all other calls/questions correctly.Qualifications**The expertise and experiences you’ll need to succeed:**· Must have GED, High School Diploma or higher.· BLSThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.**Category:** Administrative**Organization:** AdventHealth Heartland**Schedule:** Full-time**Shift:** 1 - Day**Req ID:** 24026953We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
