Product Manager
3 weeks ago
Description:
Qualifications:
Bachelor's Degree in Marketing, Business, Engineering, Information Technology or similar
Typically has 5 - 8 years in developing innovative, technical products
Possesses project management skillsets and experience, ability to gain consensus, make decisions and escalate in a timely and clear fashion
Working knowledge of software development processes including the ability to evaluate and prioritize enhancement requests for software products, set software product release schedules and create software product forecasts
Knowledge of several software development life cycle methodologies; Agile SCRUM is desirable
Certified Product Manager is desirable
Responsibilities:
Reviews current internal systems and platforms and makes recommendations to the backlog to implement feature updates or bug fixes
Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services
Establishes core knowledge of industry norms and stays abreast of latest developments
Understands key technologies and platforms, integration best practices and incorporation of third party APIs and open source/reusable components
Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions
Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases
Works with communications to develop user guides, training and training schedules for different stakeholder groups
Participates in the planning for future changes to products and services
Analyzes product metrics post release to proactively identify and optimize to user experience and product performance
Responsible for product development of internal systems, tools and platforms supporting operational capabilities within ITS
Ensures customer-driven design, considering user pain points and usability test results, while using market & industry knowledge to deliver a well-positioned product
Drives product requirements and feature roadmaps from concept through delivery
Identifies key opportunities for improvement, as well as development of technical or process enhancements to increase operational efficiencies, or reduce costs associated with the use of internal tools
Anticipates industry and product trends, capability prioritization and tradeoffs, balancing business needs versus technical and resource constraints
Communicates portfolio and project updates to managers and stakeholders
Develops content for marketing collateral and supports training to ensure successful product launch
May own product portfolio and drives product strategy and direction for ITS-led initiatives
Occasionally leads the analysis of feasibility, cost ramifications, economies, or other aspects of the product portfolio
Occasionally develops and manages the process for communication and partnership with all stakeholders through interactive sessions or technology tools
Occasionally launch planning and implementation, including beta and acceptance testing, pilot programs and user training
May provide feedback, support and coaching in sprint and release plans Complexity
Occasionally works on highly-complex technology solutions or manages product portfolio that require in-depth knowledge across multiple business or system-wide
May be viewed as an expert and provides knowledge and counsel to others
Serves as a project team member
Education:
Bachelors Degree
Additional client information:
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