Content and Learning Manager

Job Description

Job Description

Vision:

We see a world where each individual understands their God-given mission in life and is doing their best to fulfill it; a world where Catholic leaders are influential voices in society; a world where Jesus' example of loving, servant leadership is modeled in every family, workplace, parish, and community.
Purpose:

Catholic Leadership Institute (CLI) provides bishops, priests, deacons, religious, and lay persons in the Roman Catholic Church with world-class, pastoral leadership formation and consulting services that strengthen their confidence and competence in ministry, enabling them to articulate a vision for their local church, to call forth the gifts of those they lead, and to create more vibrant faith communities rooted in Jesus Christ.
Summary:

The Content and Learning Manager will play a critical role in designing and developing extraordinary learning experiences that enlighten, educate, and help grow bishops, priests, religious, and lay people. The Content and Learning Manager will align materials with the vision of the Catholic Leadership Institute, as translated through the VP of Innovation, by partnering with subject matter experts and internal and external stakeholders. The Content and Learning Manager will use current learning solutions, expertise in adult learning, and instructional design training to create exceptional experiences for end users. The Content and Learning Manager will design and catalog iterations of training materials, oversee the design process of new and revised materials, and implement processes for assessing the effectiveness of training. A high level of collaboration with the Learning Experience Designer, the communications team, the project management team, and others will be necessary. The Content and Learning Manager will also be asked to create new processes and procedures to improve the management and flow of content and feedback to and from the service delivery team. This position may require some travel to the Malvern, PA office for team meetings 4-7 times per year.

DESIRED QUALIFICATIONS

Knowledge and Experience Requirements:
Bachelor's degree in Learning and Development, Adult Learning, Instructional Design, or related field or 3-5 years' experience in learning content design for adults
Instructional design experience designing creative learning experiences across instructor-led, virtual, E-learning modalities is a plus
Knowledge of ADDIE, SAM, or similar instructional design methodology
Critical Skills and Demonstrated Behaviors:
A practicing Catholic with a deep love for the Catholic Church and an understanding of the structures within the church
Strong interpersonal and communication skills, with a desire to foster a culture of innovation, experimentation, teamwork, collaboration, flexibility.
Demonstrated project management skills with the ability to pivot in order to meet deadlines in a fast-paced, responsive environment, under time and priority pressures
Strong business acumen allowing for quick understanding of critical business needs, ability to analyze complex issues, and communicate effectively with senior leaders
Superior critical, conceptual, and strategic thinking skills as well as a high level of attention to detail
Ability to work independently as well as collaboratively to develop scalable practices and processes for a fast-growing apostolate
Experience in evaluation or impact measurement design
Ability to reduce informational complexity to clear, succinct, and concise steps
Experience with remote learning technologies and communication tools or the ability to quickly learn new technology
Working knowledge in e-learning development. Authoring software and cataloging software such as InDesign, Adobe Creative Suite, Camtasia, SharePoint, Microsoft, and HTML a plus; able to (or learn to) edit videos, graphics, and images.
An eye for visual design, a knack for creating great user experiences, and an overall passion for providing the best experience for training participants - ensuring maximum learning retention and having fun while doing it
Proficiency in Microsoft Office suite of products as well as InDesign or other desktop

publishing/graphics

software
Ability to pair curiosity and learning agility with own experience to become a subject-matter expert on new topics

KEY RESPONSIBILITY AREAS

Area
Key Responsibilities
Research/
Innovation
Stay abreast of emerging trends, best practices, and advancements in education, curriculum development, and learning technologies. Incorporate research findings and innovative approaches into curriculum design and learning strategies
Identify, experiment, and implement new and innovative learning experience design approaches, tools, and systems
Keep updated on the latest trends in instructional design and in remote and in-person learning and development
Engage in routine quality assurance audits and modify content/activities to ensure exceptional end-user learning experience
Stakeholder Engagement
Collaborate with internal and external stakeholders, including clergy, educators, community leaders, and volunteers, to gather input, solicit feedback, and ensure the relevance and cultural sensitivity of educational materials and initiatives.
Engage with internal peers in the collaborative design and development or updating of all course materials and related projects
Coordinate with internal staff to develop facilitator training
Learning Strategy
Collaborate with key stakeholders to define learning objectives and develop strategies to achieve them effectively. Utilize innovative pedagogical approaches and best practices in instructional design.
Clarify or establish instructional problems and instructional goals and objectives, clarify or identify the learning environment and existing knowledge and skills of learners
Systematically define specific learning objectives, assessment instruments, exercises, content, subject matter analyses, lesson plans and media selections
Design learning activities, assignments, and assessments
Assess training and development needs with leaders and participants (through analysis, surveys, interviews, focus groups, etc)
Engage with internal peers in the collaborative design and

development/updating

of all course materials and related projects

Project Management
Apply project management principles to full life-cycle of learning experience design, from need identification through content updates to existing learning experiences
Create and manage processes and procedures that increase clarity and efficiency of workflow for service delivery and centralization and standardization of content.
Drive summative evaluation process including use of tests designed for domain specific criterion-related referenced items and opportunities for feedback from users

CRITICAL SUCCESS CRITERIA

Self-Assurance and Humility:

Has deep trust in the Lord and in one's ability to meet most challenges. Inspires self and others to fulfill commitments and achieve a positive outcome. Does not seek personal recognition but is committed to the success and growth of others. Makes it about the other person rather than about self. Invites others to more fully participate and open up. Understands that "I have to do it myself and I can't do it alone." Values excellence and is committed to lifelong growth in holiness, confidence, and competence.
Comfortable with Ambiguity:

Has ability to 'go and figure it out' when all necessary information is not available. Is willing to make quick decisions even without all the facts. Handles deviations from routine without assistance; readily accepts changes in procedures, assignments and priorities. Takes change in stride; adapts, improves and overcomes obstacles and challenges. Can balance competing priorities in assignments. Doesn't dwell on the negative or downside of things or decisions.
Resilient Drive:

Has the ability and energy to do what it takes to be faithful to God's call and to one's unique role in service to the CLI Vision and Mission. Is motivated to achieve his/her goals and to support the goals of the organization, knowing that that will require effort, flexibility and skill. Anticipates problems and obstacles and brings resourcefulness and a "can-do-spirit" to both short and long-term goals and tasks. Finds satisfaction in the living out of one's purpose and values and in the effort it takes to achieve one's key responsibilities and SMART Goals. Is committed to the development and training that it will take along the way.

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