Training Coordinator

3 weeks ago

Malvern, United States FBI-LEEDA, Inc. Full time

**ABOUT US**

The Mission of FBI-LEEDA (FBI-Law Enforcement Executive Development Association) is to advance the science and art of law enforcement leadership and promote the exchange of information to improve law enforcement management practices through training, education, and networking among police professionals across the United States and beyond.

FBI-LEEDA is a private, non-profit organization and is not part of the Federal Bureau of Investigation or acting on its behalf.

We're looking to add a Training Coodinator to our Malvern, PA headquarters team.

**WHY CHOOSE US?**

In addition to a great work schedule (8-4 Monday through Friday, which includes a half hour paid lunch period) and unlimited growth opportunities, our healthcare benefit premiums are currently _fully paid_ by FBI-LEEDA for both employees and their qualified dependents.

**Job Summary**:
The Training Coordinator(s) support the classes, instructors, hosts, and students before, during and after taking FBI-LEEDA leadership courses. The Coordinator manages registration, certificates, supplies, content and more for each course offered by FBI-LEEDA across the US.

**Job Classification**:
Non-exempt (hourly)

Pay midpoint for this role is $53,100.00 (pay will depend on experience)

**Reports to**:
Training Manager

**Work Schedule and Details**:

- Monday-Friday, 8 am to 4 pm which includes a paid lunch period
- In-office (Malvern, PA)
- Occasional Overtime
- Summer Hours

**Key Responsibilities**:

- Coordinate communications with students and instructors to ensure relative information is exchanged and updated in a timely manner.
- Manage student inquiries to ensure timely and accurate response.
- Manage student registrations
- Manage student rosters and certificates of completion.
- Manage Trilogy database, certificates, and award processing.
- Regularly update student data, class schedules, new classes and rosters on the Google sheet, Your Membership (YM) and Deputy app.
- Update content and layout of class workbooks, presentation slides and certificates as needed.
- Coordinate box materials and supply orders for classes; ship materials; manage all fed ex labels including tracking.
- Create, review and send Survey Monkey links.
- Assist with onboarding of new instructors.
- Assisting with scheduling classes and instructors.
- Working with Microsoft forms.
- Work with finance on invoicing.
- Other duties as assigned by the management team that are consistent with the job function

**Aptitudes and Proficiencies**:

- Ability to learn and use technology to manage complex scheduling processes.
- Self-motivated work ethic with high level of accountability for work.
- Strong attention to detail in every aspect of work.
- Accommodating and flexible customer service skills..
- Ability to work professionally with internal and external stakeholders to support the mission of FBI-LEEDA.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
- Demonstrated ability to function as part of a dynamic and goal-oriented team
- Ability to work professionally with internal and external stakeholders to support the mission of FBI-LEEDA
- Professional demeanor and positive attitude

**Qualifications for Training Coordinator**:

- Bachelor’s degree or equivalent work experience
- Previous success in handling multiple tasks and duties simultaneously
- Demonstrated ability to take on tasks and duties without immediate direction and follow through with mínimal supervision
- Strong, professional communication skills, both written and verbal
- Ability to travel to conferences (less than 10% - once or twice per year)

**No phone calls please - applicants selected for screening will be contacted directly.**

Pay: $53,100.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- Are you able to travel once or twice a year?
- What salary are you seeking?

Ability to Commute:

- Malvern, PA 19355 (required)

Work Location: In person

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