Baggage Support Agent MYR

4 weeks ago

Myrtle Beach, United States Pacific Aviation Full time
Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed.

Pacific Aviation (with Superior Aircraft Services) is an airport-handling provider dedicated to providing exceptional service for some of the world's finest airlines. By developing and growing our people, we know that our team members are the reason for our 25-year plus success record. We currently support major west coast airports and have recently expanded the Pacific Aviation service to the East Coast.

At Pacific Aviation/SAS we don't just accept differences - we celebrate them and believe that a diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the benefit of our employees, our services, and our community. All candidates for hire, promotion and performance are evaluated on the basis of merit alone.

Superior Aircraft Services, Inc. is looking for outgoing individuals to add to their team at MYR Airport to assist as a Baggage Support Agent for Pacific Aviation, you will work alongside our partner Vanderlande (An Airport Baggage System Provider). This role will be responsible for receiving on-call requests from HCDC Airport OPS. You will be guided by Vanderlande's Control room dispatcher to move bags in the baggage conveyance system, ticket counter as well as perform additional supported job tasks as needed. You will also be responsible for providing quality assistance to our partnered provider along with our passengers. Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public.

Requirements
  • Physical fitness: Lift and carry up to 70 lbs, stand and walk for extended periods. Assist in transferring disabled or paralyzed passengers between seats as needed.
  • Ability to work independently: Respond to requests for assistance and monitor incoming/outgoing flights without direct supervision.
  • Ability to work in a team: Coordinate with supervisors, coworkers, and airline personnel to meet passengers' needs.
  • Reliable transportation: Myrtle Beach International Airport
  • Background check required: Must possess at least two forms of identification (US passport, state or federal ID, social security card, birth certificate, etc) in order to undergo a TSA background check. Immigration documents are also required for those born outside of the United States.
  • Flexible schedule preferred: Airport operates 24/7/365, and flights are sometimes delayed.
  • Night/closing shifts frequently extend past midnight.
  • Customer service experience preferred, prior airport experience is ideal.
  • Observe and comply with Company, OSHA and FAA regulations regarding safety and security.
What You Bring:
  • A Growth Mindset: we are looking for individuals who are interested in personal and professional growth as we are committed to growing our people and advancing their careers.
  • Professionalism: we are looking for individuals who demonstrate professional etiquette, behavior, and courtesy as our customers rely on us to help them with all their needs.
  • Decision Making & Organization: we are looking for individuals who understand how to organize and prioritize their work to ensure the most pressing tasks get completed
  • An Eye for Detail: We are looking for individuals who have an eye for detail as there are many documents that need to be submitted to the airport, the airline, and the airplane to successfully depart a flight.

Benefits

Paid Training

Holiday Pay

Uniform

Superior Aircraft Services, Inc. is an equal employment opportunity employer.

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