Business Analyst

4 weeks ago


West Columbia, United States Dice Full time

Dice is the leading career destination for tech experts at every stage of their careers. Our client, DP Professionals Inc, is seeking the following. Apply via Dice today

DPP is seeking a Business Analyst for an opportunity in Columbia, SC.

Work arrangement:

Partially Onsite, 75% remote W2 position; 12 months

Project scope:

The Business Analyst will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

Position description:

This position will be a part of the team responsible for implementing and supporting the Public Health Licensing system as well as other Public Health technology initiatives. Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

Responsibilities and duties:

Study and learn system capabilities assigned Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices. Work with Program Area System Owners to learn their business functions and needs Provide system user support Assist staff in resolving system-related problems Assist with System user account permissions and security Provide and assist with system user training when onboarding new staff as well as individual training Attend and provide program area support during scheduled events as needed Create and maintain supporting system and training documentation. Maintain SharePoint content associated with system collaboration sites Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness Monitor and Identify system data quality issues and work to improve data accuracy Reviews and monitoring usage reports Assist with the system software life cycle process Coordinate and assist with system testing and production validation Work with Program Area and IT to present key information for improvements Maintain system protocols by writing and updating procedures Assist with development of policies and procedures to conform and comply with standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.

Required knowledge, skills, and abilities:

Interpersonal Skills Verbal Communication Skills Written Communication Skills MS SharePoint Ticketingsystems An aptitude for learning new skills and applying knowledge to solve complex problems Customer service skills KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION AND OPERATIONS MS Outlook Application Support MS Office (Word, Excel, PowerPoint, Visio) Experience in system analysis and information technology

Preferred KSAs:

Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management. Microsoft Viso MS Office 365 Ticketing Software Experience with industry standard information security practice

Required education/equivalencies:

Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.

Interested? Learn more:

Click the apply button or contact our recruiter Carolyn at to learn more about this position (# 24-00195 ).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP .

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

Business Analyst (Hybrid)

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