Business Analyst
4 weeks ago
Dice is the leading career destination for tech experts at every stage of their careers. Our client, DP Professionals Inc, is seeking the following. Apply via Dice today
DPP is seeking a Business Analyst for an opportunity in Columbia, SC.
Work arrangement:
Partially Onsite, 75% remote
W2 position; 12 months
Project scope:
The Business Analyst will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.
Position description:
This position will be a part of the team responsible for implementing and supporting the Public Health Licensing system as well as other Public Health technology initiatives.
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.
Responsibilities and duties:
Study and learn system capabilities assigned
Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
Work with Program Area System Owners to learn their business functions and needs
Provide system user support
Assist staff in resolving system-related problems
Assist with System user account permissions and security
Provide and assist with system user training when onboarding new staff as well as individual training
Attend and provide program area support during scheduled events as needed
Create and maintain supporting system and training documentation.
Maintain SharePoint content associated with system collaboration sites
Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
Monitor and Identify system data quality issues and work to improve data accuracy
Reviews and monitoring usage reports
Assist with the system software life cycle process
Coordinate and assist with system testing and production validation
Work with Program Area and IT to present key information for improvements
Maintain system protocols by writing and updating procedures
Assist with development of policies and procedures to conform and comply with standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.
Required knowledge, skills, and abilities:
Interpersonal Skills
Verbal Communication Skills
Written Communication Skills
MS SharePoint
Ticketingsystems
An aptitude for learning new skills and applying knowledge to solve complex problems
Customer service skills
KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION AND OPERATIONS
MS Outlook
Application Support
MS Office (Word, Excel, PowerPoint, Visio)
Experience in system analysis and information technology
Preferred KSAs:
Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.
Microsoft Viso
MS Office 365
Ticketing Software
Experience with industry standard information security practice
Required education/equivalencies:
Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.
Interested? Learn more:
Click the apply button or contact our recruiter Carolyn at to learn more about this position (# 24-00195 ).
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP .
Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D
Business Analyst (Hybrid)
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