Patient Access Rep
6 months ago
Nature of Duties: Operates a multi-line switchboard for the assigned CIS location by answering and accurately directing incoming calls in a timely manner. Schedules patients appropriately according to clinic guidelines and templates set up accurately in practice management software. Qualifications: High school diploma preferred. Some experience with a multi-line switchboard preferred. Good communication Skills. Specific Duties: Answers an average of 100-150 incoming calls on a multi-phone line system. Takes messages correctly and routes calls to appropriate person. Schedules patient appointments including physician follow-ups, diagnostics, and labs accurately according to clinic guidelines. Properly identifies subject line for messages by obtaining all pertinent information needed and routes to the appropriate team in the medical record. Performs appropriate and accurate documentation in the medical record. Meets performance and productivity metrics as outlined by administration. For example, Goals: a. Answering 85% calls in less than 30 seconds b. Abandonment rate less than 10% c. 150 calls per day, maintain ready status to receive calls 85% of day. Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of CIS and in concordance with its patient philosophy. Standards of Performance : Keeps work area neat and organized. Reports safety issues to team leader immediately. Works efficiently and manages time wisely. Assist other employees when all duties are complete. Communicates any problems, difficulties or concerns regarding job duties to the team leader. Performs all duties without significant error occurring with any regularity. Meets all deadlines and timeframes for completion of assignments. Represents CIS in a professional manner at all times. Demonstrates acceptable ability to interact with physicians, staff ("internal customers") and "external customers" (patients, family members, insurance companies, home health etc.) on a professional level at all times. Exhibits good communication skills with physicians, patients, team leaders, and co-workers at all times. Exhibits whenever possible a harmonious relationship with other CIS employees in order to accomplish the duties and responsibilities of the position. While perfect harmonious relationships with all employees is sometimes not achievable, not more than an occasional complaint should be received by the team leader about the incumbent of this position. The employee shall work and relate cooperatively with all other employees (internal customers) of CIS to assure optimum care for the patients of CIS and to achieve standards of care set forth by the CIS medical staff. Adheres to the CIS Compliance Plan as it pertains to the above specific job duties. Uses best efforts to maintain compliance by following the CIS Corporate Compliance Plan, attending CIS compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues. Performs accurate and complete documentation in the patient's medical record, when applicable. This includes documentation in both the paper record and the electronic medical record (EMR). Work with the electronic medical record (EMR) staff to maintain quality and work towards future EMR development. Maintains patient confidentiality according to the HIPAA standards of privacy and security.
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Patient Access Lead
3 weeks ago
Lafayette, Louisiana, United States Ochsner Health Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Access Lead to join our team at Ochsner Health. In this role, you will be responsible for overseeing the Patient Access functions, ensuring seamless patient flow, and supervising staff to meet productivity goals.
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Patient Access Rep
2 months ago
Lafayette, United States Ochsner Clinic Foundation Full timeWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or...
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Supervisor of Patient Access
3 weeks ago
Lafayette, Louisiana, United States Ochsner Health Full timeAbout the JobThe ideal candidate will have 7 years of customer service experience, including related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel, retail, and/or customer service-related experience. Alternatively, 2 years of customer service experience with a bachelor's...
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Patient Access Representative I 0.5 Evening
2 months ago
Lafayette, United States Franciscan Health Full timeFranciscan Health Lafayette East Campus1701 S Creasy Ln Lafayette, Indiana 47905WHO WE AREWith 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and...
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Critical Care Nurse
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeAbout the RoleAccess Healthcare is seeking a highly skilled Critical Care Nurse to join their team as a travel nurse in Lafayette, Indiana. This 13-week assignment offers an excellent opportunity for healthcare professionals to gain experience and expand their skill set.Key ResponsibilitiesCare for patients requiring intensive care, including those with...
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Lafayette, Louisiana, United States Access Healthcare Full timeAccess Healthcare is a reputable healthcare staffing agency seeking a skilled travel nurse RN for a Medical Intensive Care Unit (MICU) position in Louisiana.Job Summary:Job Title: Travel Intensive Care Unit Registered NurseLocation: Lafayette, LouisianaDuration: 12 weeksShift: NightsAbout the Role:We are looking for an experienced and compassionate MICU RN...
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Medical Professional
3 weeks ago
Lafayette, Indiana, United States Access Healthcare Full timeJob OverviewEmployer: Access HealthcareJob Title: Medical Professional - Progressive Care Unit RNSalary and BenefitsThe estimated salary for this position is $$120-$180 per hour, based on a 48-hour workweek with 12-hour shifts. Tax-free stipends are also available.About Access Healthcare:Access Healthcare aims to provide exceptional service to its nursing...
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Lafayette, Indiana, United States Access Healthcare Full timeJob OverviewWe are seeking a dedicated and skilled Med Surg / Telemetry Registered Nurse for a travel nursing position in Lafayette, Indiana.This 13-week assignment offers a competitive pay package with tax-free stipend, providing you with a stable financial foundation while working on this rewarding project.About the RoleYou will work closely with our team...
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Critical Care Travel Nurse
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeTravel Nursing Opportunity in Medical Intensive Care UnitAccess Healthcare is seeking a dedicated travel nurse to fill a position in our Medical Intensive Care Unit (MICU) at a reputable healthcare facility in Lafayette, Louisiana.This 12-week assignment offers the opportunity to work with a talented team of professionals and provide exceptional patient care...
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Senior Travel Occupational Therapist
3 weeks ago
Lafayette, Indiana, United States Access Healthcare Full timeAbout the RoleWe are seeking a skilled Senior Travel Occupational Therapist to join our team in Lafayette, Indiana. This 13-week contract offers a unique opportunity to work with a variety of patients and develop your expertise as an occupational therapist.Key ResponsibilitiesAssess patient needs and develop personalized treatment plans to improve functional...
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Lafayette, Louisiana, United States Access Healthcare Full timeJob OverviewAccess Healthcare is seeking a skilled Med Surg travel nurse to fill a 13-week contract in Lafayette, Indiana. This exciting opportunity offers the chance to work with a reputable healthcare provider and gain valuable experience in a fast-paced hospital setting.CompensationThe pay package for this position includes a competitive hourly rate based...
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Travel Healthcare Professional Lead
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeKey Job DetailsJob Title: Travel Manager, Location: Lafayette, Louisiana.About the RoleWe are seeking a highly skilled Pharmacist Manager to join our team for a 12-week contract. The successful candidate will be responsible for managing our pharmacy services and ensuring seamless delivery of patient care.Job ResponsibilitiesSpecialize in Pharmacy Services...
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Travel Occupational Therapist
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeTravel Occupational Therapist Opportunity in Lafayette, IndianaAccess Healthcare is seeking a skilled travel occupational therapist to fill a temporary position in Lafayette, Indiana. This exciting opportunity offers a chance to work with a reputable healthcare organization while experiencing the beauty of the Midwest.About the PositionSpecialty:...
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Diagnostic Imaging Specialist
3 weeks ago
Lafayette, Indiana, United States Access Healthcare Full timeJob OverviewWe are seeking a skilled Radiology Technologist to join our team in Lafayette, Indiana.About Access HealthcareFounded by two travel nurses, Danielle and Diego, who shared a vision of creating an agency that prioritizes nursing family support, competitive pay packages, and unmatched benefits. Our mission is to provide superior service to our...
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Lafayette, Louisiana, United States Access Healthcare Full timeAccess Healthcare is a renowned healthcare staffing agency seeking an experienced travel nurse RN for a rewarding opportunity in Lafayette, Louisiana.About the RoleJob Type: Travel Nursing JobSpecialty: Med Surg / TelemetryDiscipline: Registered Nurse (RN)The ideal candidate will possess excellent clinical skills and a passion for providing high-quality...
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Registered Nurse Med Surg
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeAccess Healthcare is currently seeking a skilled Registered Nurse (RN) to join their team as a Med Surg / Telemetry specialist. This exciting opportunity will take you to Lafayette, Louisiana, where you can utilize your expertise in providing exceptional patient care.Job OverviewThis 8-week contract offers the chance to work on a 12-hour night shift,...
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Clinical Imaging Specialist
3 weeks ago
Lafayette, Indiana, United States Access Healthcare Full timeWe are seeking a skilled Clinical Imaging Specialist to join our team. This is a 13-week travel assignment in Lafayette, Indiana.Key Details:Duration: 13 weeksHours per week: 40 hoursShift: 10 hours, daysAbout the Job:In this role, you will be working as part of a medical imaging team, providing high-quality diagnostic services to patients. As a Cath Lab...
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Lafayette, Louisiana, United States Access Healthcare Full timeTravel Nursing Job DescriptionWe are seeking an experienced travel nurse to fill a Med Surg position at one of our top healthcare facilities in Lafayette, Indiana.About the JobType: Travel Nursing PositionDates: 13 weeks with possibility of extensionHours: 36 hours per weekShift: 12 hours, daysSalary InformationThe pay package for this role is competitive...
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Critical Care Registered Nurse
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeAccess Healthcare is seeking a seasoned Critical Care Registered Nurse for a 13-week travel nursing assignment in Louisiana.About the JobKey Responsibilities:Deliver high-quality patient care in a dynamic Med Surg / Telemetry environment.Collaborate with interdisciplinary teams to develop and implement effective patient care plans.Benefits PackageWe offer a...
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Registered Nurse Career Opportunity in Med Surg
3 weeks ago
Lafayette, Louisiana, United States Access Healthcare Full timeAccess Healthcare, a leading provider of healthcare services, is seeking an experienced Registered Nurse (RN) to join our team as a Med Surg nurse. With a passion for delivering exceptional patient care, we are committed to providing our nurses with the support and resources they need to succeed.We offer a highly competitive pay package based on 12-hour...
