Installation Coordinator

2 months ago


Bensalem, United States ECI Comfort Full time

Benefits:

Retirement with Company Match

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

We're looking for an individual that possesses strong attention to detail and high energy to join our team as the Installation Coordinator. This position offers a great opportunity for growth to the right individual that is dedicated to success and goal oriented.

ECI Core Values

Pursuit of Excellence

Thirst for Knowledge

Teamwork

Get Sh*% Done

RESPONSIBILITIES

Effectively coordinate the installation schedule

Identifies areas of improvement that will eliminate time waste, improve productivity while supporting safe work practices

Keeps Salesman, Install Manager and GM informed of outstanding payment information and installation activity

Assists the Installation Manager in organizing workflow for assigned projects

Identify and implement process performance improvements to standardize department procedures and workflow

Ensure all paperwork for jobs are prepared for all installations

Oversee completion status on each job. Ensure all paperwork is filled out properly.

Work closely with internal departments including Sales, Fiance, HR and Service

Communicate with customers regarding project status/site readiness

Effectively manage multiple projects from post sales through installation completion.

Work closely with the Department Managers to keep projects moving forward quickly while maintaining quality standards

Work with Field Supervisors to manage projects within scope, schedule, and budget.

Coordinate with warehouse staff to ensure all materials and equipment are available and ready for installation.

Perform general clerical duties as needed, including filing, data entry and billing

Collaborate with site supervisors, installers, warehouse personnel, installation manager and project managers to achieve the highest level of customer satisfaction during and after installation

REQUIREMENTS

Ability to effectively prioritize and execute multiple tasks with great precision

Experience at working both independently and in a team-oriented, collaborative environment is essential

Ability to work through project issues with customers in a timely manner

Technically competent and proficient with various software programs: Excel, Word, Outlook, Smartsheet, etc.

Strong written and oral communication skills: In-person meetings, E-mail & Phone calls

Must take great pride in providing top notch customer service.

Must be able to learn, understand, and apply new technologies

Fast paced multi-tasker

Incredible attention to detail is a MUST

Strong work ethic

Ability to follow through with tasks given by colleagues and complete them on time

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