Member Experience Associate Location: Post Date: 10-09-23
2 weeks ago
At Retro Fitness, “Get Real” promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals. With over 170 locations open or under development we have become an attractive fitness destination for consumers because of our inclusive community, state-of-the-art equipment, group fitness classes, personal training, and amenities like massage chairs and tanning. It is a one-stop shop for anyone looking to improve their health in a nurturing environment.
Locations:
Garland
Shifts:
Opening: 4am-9am
Closing: 6pm-midnight
The Member Experience Associate provides our members with an amazing customer experience from the second they walk in.
You:
A positive and friendly person
Someone who only treats people with kindness and respect
Reliable and punctual
Passionate about fitness
Excellent verbal and written communication skills
Strong leader
Must have
Proven experience in exceeding expectations at every opportunity
Bi-Lingual preferred but not required
Ability to provide excellent customer service under all circumstances
Strong sense of urgency and problem-solving when it comes to helping customers
A positive, upbeat personality.
Ability to communicate clearly, professionally, and proactively when needed.
Prior experience in sales, retail, or hospitality is helpful.
Active CPR/AED certification preferred.
What will you do
Greet and check in members as they come in.
Sell memberships, retail, and merchandise.
Follow up with prospects promptly.
Ensure a safe and clean health club environment for members and staff.
Follow company policies, procedures, and best practices
Compensation: $12.00 - $17.00 per hour
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com
or www.retrofranchising.com .
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
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Opt-out anytime.
Are you legally authorized to work in the US? *
Are you willing to work weekend shifts? *
This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *
SOME PERKS OF WORKING FOR RETRO INCLUDE:
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