Volunteer Program Coordinator- Aging and Independence

The Frederick County Division of Aging and Independence has been providing services and programs to older adults and their families for over 40 years.

Our mission is to enrich the lives of older adults through community connections to services, programs and resources, with a goal of ensuring that Frederick County residents are empowered, engaged and equipped to live their best life.

The Division seeks creative, energetic, compassionate and visionary candidates to join our diverse team of professionals who care about the well-being of Frederick County seniors.

Join our team to help further our mission and make a difference in the lives of Frederick County’s fastest growing population. POSITION DETAILS : Non-exempt; full-time; 40 hours; Monday – Friday; 7:30 a.m. – 4:30 p.m.; full-benefits

This position oversees and supports the planning and organizing of the volunteer program and related community outreach programs for the Division of Aging and Independence.

The position is responsible for monitoring the activities of the volunteers and their interactions with the public and staff. This position will be active in the community and in the senior centers, providing educational and informative public speaking events. Supervision is given to volunteer personnel; supervision is received from the Division Director, Division of Aging and Independence or designee.

Frederick County Government recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.

If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today. TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how much we value our employees. The following is what you can expect in your first year as a full time benefited Frederick County Government employee.

11 days of Vacation leave with increase after 2 years of employment 15 days of Sick leave with unlimited annual carryover 11 paid scheduled holidays, plus 2 additional floating holidays Day 1 coverage of comprehensive Medical Insurance Plan option to include generous County HSA contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending 100% County paid 2x annual salary Group Term Life Insurance benefit Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program Generous Tuition Reimbursement Program County and Employee funded Defined Benefit Pension Plan

Vesting after 10 years of service Additional service credit for eligible previous public service, military service, etc

Other employee paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, etc. For more information, visit our

benefits

page on the Frederick County Government

job opportunities webpage

.

Create and support volunteer opportunities for all Division of Aging and Independence programs Promote volunteering using innovative recruitment and publicity strategies Develop, implement, coordinate and evaluate volunteer training programs and activities Work with social, civic, and local organizations to develop partnerships, to use volunteers

programs and services and to increase volunteer pool Recruit, screen, and train volunteers for volunteer opportunities that match their needs and interests with the needs of the Division Educate the public about resources available to seniors and offer referrals to other agencies for assistance Develop and administer guidelines, policies, and procedures for volunteers Develop communication strategies and outreach efforts that target people for whom English is not their first language in an effort to recruit bilingual volunteers Maintain and update volunteer directory; establish and manage volunteer schedule to ensure adequate program coverage Provide on-going supervision, support, additional training, and recognition for volunteers; lead and instruct training programs for volunteers Communicate with volunteers via email, quarterly newsletters, blogs, social media and mailings Use social media platforms to communicate with volunteers, clients and public Conduct orientation sessions, prepare informational packets and other materials for volunteer workers; maintain current records of all volunteers Act as liaison, between Frederick County Division of Aging and Independence Volunteer program and other organized volunteers groups Provide training and support for Division of Aging and Independence staff who use volunteers in their respective programs so they may effectively manage their volunteers Compile statistics and prepare reports to meet federal, state and county reporting requirements Participate in Division of Aging and Independence community outreach programs and events Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Associate’s degree in a social science, liberal arts or related field Minimum 2 years of work experience coordinating a human services program Minimum 2 years of supervising or directing the work of others work experience (may include direct oversight of interns, volunteers, etc.) Possession of a valid automobile operator's license KNOWLEDGE / SKILLS / ABILITIES:

Ability to maintain County Authorized Driver privileges Knowledge of issues affecting the older adults individuals with disabilities, caregiver and veterans, as well as community resources for addressing those needs Ability to effectively organize and administer services, and coordinate with related service providers Ability to effectively plan, direct and supervise the work of others Ability to creatively solve problems and assist people with a variety of concerns on a daily basis Ability to work with sensitive, personal information and maintain appropriate confidentiality Ability to organize work, establish priorities and complete assigned duties with minimal supervision and instruction Ability to comply with all Federal, State and County regulations and policies Ability to effectively access and use computerized systems and equipment (word processing, spreadsheet, data management, etc.) Strong math and record-keeping skills, including the ability to accurately compile and review fiscal and statistical information and create clear, concise reports Ability to develop and maintain effective working relationships with co-workers, volunteers and staff members, related committees and agencies and the general public with a special sensitivity to the needs and priorities of older individuals Strong and effective spoken and written (English) communication skills, including public speaking skills

PREFERENCE MAY BE GIVEN FOR:

Fluency in spoken and/or written Spanish or other non-English language Experience as a volunteer coordinator for a public or non-profit employer Experience creating and implementing volunteer programs and training Experience working with a volunteer management database (i.e. Volgistics)

PHYSICAL REQUIREMENTS / WORKING CONDITIONS :

While working in this position, the employee is required to constantly sit and walk; and frequently reach, perform repetitive motions and drive While working in this position, the employee is required to constantly work indoors; and occasionally work outdoors Available for varied working hours (including evenings and weekends) to accommodate meetings, special events and appointments. Ability to provide own transportation to meetings, presentations, trainings, and other commitments.

Examination Process

(may include): An evaluation of training and experience One or more interviews Evaluation of a writing sample

This description reflects management's assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.

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