Customer Care Specialist

3 months ago


Big Sky, United States Big Sky Resort Full time

Overview:

The Customer Care Center is one of the main points of contact for our guests and other departments for information on lift tickets, season passes, lift openings and closures, restaurants around the mountain, activities and special events on and off the mountain, rentals, ski school, as well as other services that Big Sky Resort provides on and off of the mountain.

The Customer Care Specialist will work alongside Mountain Services employees, but especially with the Customer Care Center team, to ensure information relayed to guests and other departments is prompt, accurate, and professional.

Responsibilities:
  • Must have knowledge of the criteria for all of the lift access products for Big Sky Resort.
  • Must have knowledge of bigskyresort.com and website administrative access.
  • Answer questions quickly, accurately, professionally via phone, email, live chat and voicemail.
  • Willing and able to be flexible in the work place and be a team player.
  • Willing to learn about other departments.
Qualifications:
  • Previous experience in guest service professions a plus
  • Previous experience and knowledge of RTP|One is a plus
  • Previous experience and knowledge of Salesforce a plus
  • Must have excellent phone, email, and chat customer service and professionalism
  • Must be able to type efficiently

Additional information?

All full time seasonal employees can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free employee lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Eligible for seasonal loyalty bonus
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly employee events


  • Big Sky, Montana, United States Big Sky Resort Full time

    OverviewAt Big Sky Resort, our Customer Care Center is the primary point of contact for guests and internal departments seeking information on various resort services. We're seeking a skilled Customer Care Specialist to join our team and provide prompt, accurate, and professional assistance via phone, email, live chat, and voicemail.ResponsibilitiesStay...


  • Big Sky, United States Remede Consulting Group, Inc. Full time

    Job Title: Diagnostic Imaging SpecialistWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Remede Consulting Group, Inc. in Big Sky, Montana. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality images for diagnostic purposes. Job Details: Specialty: CT Technologist...

  • IT Specialist

    1 month ago


    Big Sky, United States Kerzner International Full time

    Job SummaryAs an IT Specialist, you will provide technical assistance to computer system users, answering questions and resolving problems in a timely and efficient manner. Your expertise will be invaluable in ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesInstall and perform minor repairs to hardware, software, and...


  • Big Sky, United States Uniti Med Full time

    Job Title: Radiology Imaging SpecialistJob Summary:Uniti Med is seeking a skilled Radiology Imaging Specialist to join our team in Big Sky, Montana. As a Radiology Imaging Specialist, you will be responsible for operating computed tomography (CT) scanners to produce high-quality images of the body's internal structures. Key Responsibilities:⁠ Operate CT...

  • Specialist, IT

    3 weeks ago


    Big Sky, United States Kerzner International Full time

    Specialist, IT (13773) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests'...


  • Big Sky, United States Mountain Maids of Montana Full time $26

    Join Our Team as a Quality Control Specialist in Big Sky!Earn $26+/hour, Enjoy Weekends Off, and Receive a $300 Signing BonusAre you passionate about ensuring high standards and paying attention to the details others might miss? Mountain Maids is hiring a Quality Control Specialist for our Big Sky Division! This is your opportunity to step into a role where...


  • Big Sky, United States Bozeman Health Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Bozeman Health. As a Medical Support Specialist, you will play a vital role in ensuring the smooth operation of our Family Medicine clinic. Your primary responsibilities will include room turnover, assisting with the opening of supplies onto the...


  • big sky, United States Summit Medical Staffing Allied Full time

    Summit Medical Staffing Allied is seeking a skilled Diagnostic Imaging Specialist to join their team in Big Sky, Montana.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 10 hours, nightsEmployment Type: TravelAs a Diagnostic Imaging Specialist, you will be responsible for operating CT...


  • Big Sky, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistJob Description:OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in a dynamic healthcare environment. As a Diagnostic Imaging Specialist, you will be responsible for operating computed tomography (CT) scanners to produce high-quality images of the body's internal structures....

  • IT Specialist

    4 weeks ago


    Big Sky, Montana, United States Kerzner International Full time

    Job SummaryAs an IT Specialist at Kerzner International, you will be responsible for providing technical assistance to computer system users. This includes answering questions or resolving computer problems for clients in person, via telephone or from a remote location. You will also provide assistance concerning the use of computer hardware and software,...


  • Big Sky, Montana, United States OneStaff Medical Full time

    OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in a dynamic healthcare environment.Job DetailsSpecialty: Diagnostic ImagingDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, days, eveningsEmployment Type: TravelAs a Diagnostic Imaging Specialist, you will be responsible...


  • Big Sky, Montana, United States Big Sky Resort Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Access Control Specialist to join our team at Big Sky Resort. As an Access Control Specialist, you will play a critical role in ensuring the smooth operation of our lift access systems and providing exceptional guest experiences.Key Responsibilities:Respond to phone and radio calls from the...

  • Specialist, IT

    1 month ago


    Big Sky, United States Kerzner International Full time

    Specialist, IT (13773) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests'...


  • Big Sky, Montana, United States Summit Medical Staffing Allied Full time

    Job SummarySummit Medical Staffing Allied is seeking a skilled Diagnostic Imaging Specialist to join their team for a 13-week travel assignment in Big Sky, Montana.Key ResponsibilitiesOperate computed tomography scanners to produce high-quality images for diagnostic purposesCollaborate with radiologists and other healthcare professionals to ensure accurate...


  • Big Sky, Montana, United States Epic Travel Staffing Full time

    Epic Travel Staffing is seeking a skilled Medical Imaging Specialist - CT to join their team. This travel position offers the opportunity to work with cutting-edge technology and gain valuable experience in a dynamic environment.As a Computed Tomography Technologist, you will be responsible for operating and maintaining CT scanners, ensuring high-quality...


  • Big Sky, United States Big Sky Resort Full time

    Overview: The Activity Guest Services Specialists at Big Sky Resort act as an information source for all of our guests. They are responsible for fulfilling all activity, season pass, and lift ticket products for Big Sky. You are THE point of contact for our guests and other departments for information on lift tickets, season passes, lift openings and...


  • Big Sky, United States Big Sky Resort Full time

    Overview: Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This opportunity entails operating a point of sale cash computer system in our office on the mountain: You are THE point of contact for our guests and other...


  • Big Sky, United States NURSEFirst Full time

    Job Title: Mobile CT Imaging SpecialistJob Summary:NURSEFirst is seeking a skilled Mobile CT Imaging Specialist to join our team. As a Mobile CT Imaging Specialist, you will be responsible for operating CT scanners in various healthcare settings, ensuring high-quality images and providing exceptional patient care.Key Responsibilities:• Operate CT scanners...

  • Medical Practitioner

    4 weeks ago


    Big Sky, United States Big Sky Natural Health Full time

    We are seeking a skilled Family Medicine Specialist to join our team at Big Sky Natural Health in a beautiful mountain town. The ideal candidate will have experience in family medicine and intravenous therapy knowledge. The role involves providing family medicine care, house calls to clients, and practicing according to scope and ability.Key...


  • Big Sky, United States Steinemann Inc. Full time

    Job OpportunityWe are seeking a skilled Plumbing Maintenance Specialist to join our team at Steinemann Inc.The ideal candidate will provide exceptional service and support for all types of plumbing maintenance, ensuring the highest level of quality and customer satisfaction.Key Responsibilities:Commission and document new water heaters and plumbing...