Product Manager

3 weeks ago

Dublin, United States OCLC Full time
You have a life. We like that about you.

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:
Come define the future of eContent needed to drive eResource management for libraries for helping libraries make their electronic collections available to their patrons Based in OCLC's headquarters in Dublin, Ohio, the Product Manager, eContent Curation is responsible for leading and implementing OCLC's content curation strategy to ensure key library electronic collections are represented in WorldCat, including the WorldCat knowledge base and OCLC's central index.

We're looking for a skilled Product Manager who is not only passionate about defining strategies, solving problems, and building great products, but is enthusiastic about contributing to a highly collaborative team. We partner with sales to understand customer needs, with engineers in planning and delivery of solutions, with marketing experts to release new solutions to our customers, and with business development and operations colleagues to continually secure metadata representing library collections worldwide.

About you: Your experience shows an eye for detail and you love defining and implementing content curation strategies to build products that people love to use. You feel passionate about pushing a product forward that enables a best-in-class customer experience and you want to work with others who feel the same.

Responsibilities:

Product Strategy and Planning:
  • Oversees market analysis and develops content strategy and business case. Defines strategic content goals.
  • Produces content roadmap
  • Collaborates on release plans with Development
  • Collaborates with finance in the production of content budgets and forecasts
  • Develops pricing strategies and product positioning plans which contribute to maximizing product profitability
Leadership and Management:
  • Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.
  • Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.
  • Develops and monitors progress on product roadmap
  • Partners with business development and operations on content curation priorities
Product Marketing Oversight and Consultation:
  • Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans.
  • Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards.
  • Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.
  • Provides training and support to the sales and support team; may assist in significant sales calls.
  • Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.
  • Will work to define and rationalize user personas
  • Will produce market/sector white papers
Consultation on Portfolio Planning:
  • Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews
Qualifications:
  • Bachelors Degree or equivalent experience
  • 2 to 4 years experience in library services or library management systems
  • 2 to 4 years experience in product, project or program management
  • Extensive knowledge of e-journals and e-journal workflows
  • Well developed communication and presentation skills
  • Strong understanding of the Product Management Lifecycle model
  • Demonstrated ability with Financial planning and financial forecasting
Desired but not required:
  • 2 to 4 years experience in supporting online/database services, preferably in the library field
  • Experience leading cross functional workgroups
  • Knowledge of OCLC products and services
  • Experience with leading content curation strategy


Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

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