Client Service Associate

3 weeks ago


New York, United States Tandym group Full time

A professional services firm in New York City is currently seeking a new Client Service Associate to join their growing team. Responsibilities: The Client Service Associate will be responsible for: Responding to daily investor inquiries via phone and email; investigating and problem solving on topics which can range from reporting, performance, fund documents/guidelines and investment related queries Facilitating capital activity events including subscriptions, redemptions, and transfers and reviewing and tracking documentation from investors while liaising with internal and external legal and tax counsel Completing frequent investor reporting requests including DDQs and fee requests as well as sourcing responses and liaising with internal finance, asset management, and compliance teams to complete more complex reporting such as Solvency II, ILPA, and Basel III templates Distributing monthly/quarterly estimates, statements, investor letters, capital calls/distribution notices and audit confirmations Understanding and ensuring compliance with FINRA, FATCA and ERISA obligations as well implementing AIFMD, FOIA, and AML/KYC proceduresDocumenting processes and policies and recommending additional procedures to enhance investor communications Updating and maintaining investor records Acting as a liaison with fund administrators, and internal middle/back office, treasury, legal, and compliance teams to ensure timely and accurate delivery of investor correspondence and reporting Performing other duties, as needed Qualifications: 4+ years of Financial Services experience Bachelor's Degree Microsoft Excel proficient Solid analytical, mathematical, and research skills Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Fund Administration, Fund Operations, and/or Fund Accounting experience Dynamo, Intralinks and Investran experience



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