Customer Service Rep

4 weeks ago

Carrollton, United States Meridian Brick Full time

** Customer Service Rep**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO002048 Showing 1 location **Job Details**

**Description**

JOB TITLE: **Customer Service Representative**

DEPARTMENT: Sales

LOCATION: Charlotte, NC

TRAVEL: N/A

Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick manufacturer with 20 plants throughout the United States and Canada.

We strive to deliver premier service to Architects, Builders, Designers, and Homeowners through our 31 company owned distribution locations (Meridian Brick and Masonry Supply) providing Brick, Thin Brick, Stone, Stucco + EIFS, and Installation Systems to each valued customer.

We foster an environment rooted in respect, entrepreneurship and an unwavering pursuit of excellence with every interaction and process we undertake by focusing on:

* Creating a safe and sustainable working environment for our employees

* Delivering world class service and innovative solutions to our customers through a diverse building product offering

* Driving profitable returns to our shareholders

For more information on our company visit our website at meridianbrick.com.

**RESPONSIBILITIES:**

* Provide support to Sales, Operations, Transportation, and Production Planning to fulfill customer demand.

* Order Entry, Shipping/Receiving, Records Retentions

* Inventory management for resale (347 and assists in 339)

* Warehouse Organization, Safety Awareness, 5S audits and performing corrective actions

* Entering Purchase orders to maintain and manage Min/Max levels of All Resale Inventory

* Interaction with all customers & Vendor Sales Reps

**EDUCATION:**

* High school diploma or equivalent

* Undergraduate degree preferred

**WORK EXPERIENCE:**

* Minimum 1 Year Experience Warehousing & Logistics, Business/Organization Management

* Masonry and Stucco Installation knowledge or Experience a plus

* Oracle experience is a plus

**SKILLS REQUIRED:**

* Bi-lingual/Proficient in Spanish & English

* Excellent communication skills both internally and externally (customers)

* Excellent computer Skills/ Microsoft Office (Word, Excel)

* Ability to work in a warehouse environment

* Ability to perform various form of physical labor (i.e. lifting/ standing)

* Committed to working in a zero harm workplace

* Ability to work flexible hours as required

Meridian Brick offers a comprehensive benefits package, including, but not limited to: Medical, Dental, Vision, 401K, Life Insurance and Vacation plans.

Learn more about Meridian Brick and its comprehensive portfolio of innovative brick and masonry solutions for commercial and residential structures at meridianbrick.com.

An Equal Opportunity Employer

M/F/D/V

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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