Room Service Attendant-The Westin Raleigh-Durham Airport

7 days ago

Raleigh, United States CMC Hotels Full time

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay, and full service hotels, to include Marriott, Hilton, Hyatt & Best Western Brands, located from the Wilmington Beach area to Charlotte, NC.

We offer our associates an array of benefits, based on eligibility, including:

  • Competitive wages based on experience
  • Paid Vacation
  • Holiday Pay
  • Medical, Dental, Vision Insurance
  • Sick Leave
  • 401k
  • Marriott Hotel Discounts

Job Summary Responsible for setting up, delivering and retrieving all food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.

Job Duties:
•Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
•Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
•Set up and deliver all VIP amenities.
•Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
•Abide by all state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
•Complete all shift side work as outlined in the hotel's operating policies and procedures.
•Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
•Perform all cash handling responsibilities in accordance with company policies and procedures.
•Comply with attendance rules and be available to work on a regular basis.
•Produce fresh juices for the room service, restaurant and bar productions.
•Perform any other job-related duties as assigned.

Job Requirements:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to grasp, bend, lift and/or carry, or otherwise move or push goods on a cart weighing a maximum of 100 lbs., on a continuous schedule. Ability to transport large trays weighing up to 30 lbs. Clean background check.

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