Retail Associate

3 months ago

Fort Collins, United States JoAnn Full time

**Summary**

The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.

**Responsibilities & Competencies**

HEARTS

* Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.

* Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.

* Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

HANDS

* Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.

* Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Move product from delivering truck to sales floor as needed.

* Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.

* Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency.

MINDS

* Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events.

* Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand.

* Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.

INSPIRE

* Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.

* Works with Store Management and other Team Members on projects in a friendly and professional manner.

* Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.

* Ability to work with customers and team members

* Ability to maintain a safe work environment

* Ability to interact collaboratively with others

* Ability to get work accomplished through others

* Ability to communicate effectively in a group environment

* Ability to work a varied schedule based on business needs

Applicable laws may place restrictions on a Team Members ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform.

**Physical Demands**

* Stand during an entire shift (other than normal break time).

* Continuously walk around all areas of the store throughout shift.

* Read written instructions, reports, and other information on paper and computer screens.

* Orally communicate with customers and other team members on consistent basis throughout their shift.

* Input data on computer keyboard and handheld units.

* Use 2-way radios (hear incoming messages and provide verbal response).

* Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.

* Lift, place, and arrange items on shelves and racks.

* Bend down and reach above head.

* Climb and descend ladder.

* Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis)

**Expected Availability**

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Companys full-time benefits program. Hours are scheduled according to needs of the store and the team members availability. Relocation may be required for career progression.

**Education & Experience**

Education

Preferred - High School Diploma or Equivalent

Experience

Minimum - No experience required

Preferred - 1-3 years previous experience in a customer centric environment

Range of Pay for Position (Final pay rate is based on experience and qualifications): $12.50-$22.00This position will be located at:

2701 S. College Ave. Unit 160 Fort Collins, CO 80525*JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.*

  • Retail Associate

    3 months ago

    Fort Collins, United States SJS Inc Full time

    Reports to :Manager, Retail Operations; Supervisor, Retail Operations Position Overview The Retail Associates provide guidance and education to each patient with medical cannabis needs. Is responsible for providing customer care with empathy, compassion and professionalism. Living our vision, mission and values always, ensure customer receive the correct...

  • Retail Associate

    2 months ago

    Fort Collins, United States The Cannabist Full time

    Reports to: Manager, Retail Operations; Supervisor, Retail Operations Position Overview The Retail Associates provide guidance and education to each patient with medical cannabis needs. Is responsible for providing customer care with empathy, compassion and professionalism. Living our vision, mission and values always, ensure customer receive the correct...

  • Retail Associate

    3 months ago

    Fort Collins, United States The Cannabist Full time

    Reports to: Manager, Retail Operations; Supervisor, Retail Operations Position Overview The Retail Associates provide guidance and education to each patient with medical cannabis needs. Is responsible for providing customer care with empathy, compassion and professionalism. Living our vision, mission and values always, ensure customer receive the correct...

  • Retail Sales Associate

    3 months ago

    Fort Collins, United States First Cash Pawn Full time

    Description Position at First Cash Pawn We are currently looking for the right Full-Time Retail Sales Associate to join our Team! Are you ready to take back your early mornings and late nights on weeknights AND WEEKENDS? Our Retail Sales Associate working hours provide a real work-life balance! Our store is open: 10AM - 6PM Monday thru Saturday and...

  • Sales Associate for Cannabis Retail

    5 days ago

    Fort Collins, Colorado, United States The Cannabist Full time

    The Cannabist Company - Full Time Sales AssociatePosition OverviewThe Sales Associates play a crucial role in guiding and educating patients regarding their medical cannabis requirements, ensuring they receive the appropriate products. It is essential to provide customer service with empathy, professionalism, and a commitment to the company's core values.Job...

  • Retail Cashier Associate>

    2 months ago

    Fort Collins, United States Big 5 Full time

    Big 5 - 2211 S. College Ave. Ste. 100 - [Store Cashier / Team Member] As a Retail Cashier Associate at Big 5 you'll: Oversee the front counter POS (register) terminal; Perform proper cash-handling and bagging of purchased merchandise; Greet customers; Answer telephones; Assist with stocking shelves and cleaning of displayed merchandise on the sales...

  • Retail Associate

    5 days ago

    Fort Collins, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Store Associate

    2 months ago

    Fort Collins, United States Office Depot Full time

    Job Description As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. As a Store Associate, you will actively connect with customers, addressing...

  • Sales Associate

    2 hours ago

    Fort Worth, Texas, United States Hibbett Retail, Inc. Full time

    Job SummaryThe Sales Associate is a key member of our retail team, responsible for delivering exceptional customer service and promoting our products. As a Sales Associate, you will be the face of Hibbett Retail, Inc. and play a critical role in driving sales and customer satisfaction.Key ResponsibilitiesCustomer Service: Provide top-notch customer service,...

  • Retail Associate

    1 month ago

    Fort Collins, United States 24 Seven Talent Full time

    Merchandise Assistant-Contract Length: ~4 months (extension or conversion after contract likely)-Hours: Fulltime, Monday-Friday-Pay Rate: $23/hr-Location: Fort Collins, CO (hybrid - onsite 2 days/week)**Must reside in a commutable distance to office location.Our client, a global retail and ecommerce chain is seeking a Merchandise Assistant to join to join...

  • Retail Lead Associate

    2 weeks ago

    Fort Collins, United States Winter Park Resort Full time

    Seasonal (Seasonal) Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass...

  • Retail Customer Service Associate

    2 weeks ago

    Fort Collins, United States FedEx Office and Print Services Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

  • Retail Associate

    2 weeks ago

    Fort Collins, United States Winter Park Resort Full time

    Seasonal (Seasonal) Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass...

  • Senior Retail Sales Associate

    1 month ago

    Fort Collins, United States AutoZone Full time

    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: az.recruiting@autozone.com This email box is monitored...

  • Retail Customer Service Associate

    5 days ago

    Fort Collins, United States FedEx Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and...

  • Retail Customer Service Associate

    1 month ago

    Fort Collins, United States FedEx Office Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

  • H&M Retail Sales Associate

    1 month ago

    Fort Collins, United States H&m Full time

    Job DescriptionAt H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the stores sales and profit. As a Retail Sales Associate, you will always put customers first,...

  • Retail Warehouse Associate

    2 months ago

    Fort Collins, United States Best Buy Full time

    As a Retail Warehouse Associate, you'll be part of an energetic and efficient team that's dedicated to delivering tech products from the store's warehouse to our customers when, where and how they need them. You'll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience. When the situation calls for it, you'll...

  • Sales Associate for Retail Operations

    5 days ago

    Fort Wayne, Indiana, United States Premium Retail Services Full time

    Retail Sales Representative General Information Company: Premium Retail Services Location: FORT WAYNE, Indiana Function: Merchandising Employment Duration: Full-time Benefits: Comprehensive medical, dental, and vision coverage Company-sponsored life insurance, along with short-term and long-term disability benefits 401k retirement savings...

  • Sales Associate for Retail Operations

    5 days ago

    Fort Wayne, Indiana, United States Premium Retail Services Full time

    Retail Sales Representative General Information Company: Premium Retail Services Location: Various Locations Function: Merchandising Employment Duration: Full-time Benefits: Comprehensive medical, dental, and vision coverage Employer-funded life insurance, along with short-term and long-term disability plans 401k retirement savings plan ...