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Copy of Regional Account Manager

2 months ago

Virginia Beach, United States Kev Group Full time

About KEV:

KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management processes, the SchoolCash platform provides real-time visibility and control over how districts and schools create, collect, manage, track, and reconcile these funds. Parents benefit from an easy-to-use solution that offers convenience and supports all payment types. More than 22,000 schools across North America rely on SchoolCash to manage over $4 billion in activity funds annually.

The company is headquartered in Toronto, with offices in the Cambridge, ON and the U.S. KEV is a portfolio company of Serent Capital, a leading middle market private equity firm focused on high growth technology businesses.

Why Join KEV?

Work in an industry that benefits children, parents and schools Do meaningful and purpose-driven work, and make a real impact Join a quickly growing organization with real opportunity for learning and growth Passionate and accessible leadership team that cares about people, personally and professionally

Job Description:

KEV is looking for an experienced Regional Account Manager to lead and drive existing customer growth. As a Regional Account Manager, reporting into the company's Chief Customer Office, you will be accountable for revenue growth, churn, NPS and overall advocacy in the region. You will own your quota pipeline, and all forecasting. You will indirectly lead a team of local account managers: supporting them in developing and executing on individual account plans, taking point on larger and more complex sales, helping with up leveling relationships and networking across the account, and general coaching.

Responsibilities:

Act as the business's lead account manager for all accounts in specified region and partner with local account managers to ensure customer value and engagement (the foundation for long-term account health and growth). Develop a deep understanding of the customer's priorities and challenges and generate the associated account and sales strategies to address these needs. Ensure detailed business plans are in place for each state in your region that align with your region's overall growth targets. Drive the execution of all state and account-level plans, achieving or exceeding quarterly and annual quotas. Coach and develop local account managers, ensuring their individual success and developing future Regional Account Managers. Directly lead sales and account management efforts for select key accounts and larger more complex opportunities. Partner with new account sales executives and marketing leads in your region, supporting them with customer referrals and references for new customer acquisition. Collect feedback, data and insights on your customer base and share back with the relevant KEV teams and leadership, identifying new growth opportunities, challenges and market trends for KEV. Ensure customer records contain all the necessary customer information and insights required to drive customer success, growth and the development and targeting of new products.

Requirements and Skills:

Experienced account executive with 5+ years of sales and/or account management experience. Experience selling into and managing relationships with public school districts a plus. Ability to travel within your assigned territory A natural leader with a proven track record of exceeding KPIs and sales quotas. Demonstrated coaching and human capital development experience. Proven ability to build and manage account-specific sales and business plans. Strong interpersonal skills, with a knack for building trust with customers at all levels. Strong negotiation and closing skills. Great influencer with strong solution selling and presentation abilities. Demonstrated success in navigating complex matrixed environments. Experience managing pipeline and associated forecasts.

We Offer:

Competitive salary Comprehensive health and dental benefits Professional development opportunities Continuing Education Great colleagues and collaboration

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by an individual joining the KEV team in this or any other capacity.

KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.

KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age. #J-18808-Ljbffr