IT Support Specialist

2 weeks ago

Newark, United States Triple Ring Technolgies Full time

Title:IT Support SpecialistLocation:Newark, California**Triple Ring Technologies, Inc.** . Management Responsibilities

+ Manage the Information Services function, including internal and contract persons

+ Create and maintain an advanced, contemporary IT architecture

+ Manage all internal corporate applications, including introduction, maintenance, and user experience

+ Accept responsibility and authority for the security of corporate data, as well as external transactions of this data

+ Maintain competence as to all related technologies, including networking and security

+ Accept responsibility and authority for maintaining a functioning and accessible data system.

+ Expertly lead all efforts to recover from adverse events Operational Responsibilities

+ Provide computer & network support via onsite visits, telephone support, ticket support, and remote services

+ Responsible for installation, configuration, and ongoing maintenance of computers, printers, and mobile devices

+ General Network and System Administration

+ Administer client servers & network infrastructure with appropriate reporting, logging, and monitoring

+ Support our local data center and disaster recovery environment

+ Reimaging desktops and laptops

+ Asset management and inventory control

+ Create and maintain documentation for IT processes and procedures * 2-5+ years of experience supporting end-users in a consulting/IT support environment.

* 2-5+ years of experience with TCP/IP networking (proficiency with routers, switches, wireless access points, etc.)

* 2-5+ years of experience supporting virtual environments using VMware or Windows Hyper-V server

* 2-5+ years of experience with Active Directory deployment and administration

* 2-5+ years of experience managing, administering, and supporting various cloud services

* Experience with one of the following routers/firewalls (SonicWall, Cisco / Meraki, Fortinet, Sophos.)

* Understanding of networking concepts, protocols, and applications

* Available to be on call on weekends and evenings to respond to client requests

* Ability to thrive in high demand, high-pressure situations

* Highly skilled in network security and intrusion detection and prevention

Alternatively, you can apply to this job using your profile on one of the following sites:

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