Manager, Global Community Marketing

2 weeks ago

New York, United States Secretlab Full time

Secretlab is an international ergonomic gaming chair brand seating over 3 million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

Being a digitally-native brand, we thrive in the online and social media space—and this is where you come in. You will be joining a world-class marketing communications team responsible for our globally distributed branded content, which generates 1-2 million daily impressions on our social media alone.

As the Manager for our Global Community team, you'll play a crucial role in providing strategic leadership. Your primary responsibilities involve strategizing, planning, and curating proactive community management and activities to create compelling organic engagement. The ideal candidate possesses outstanding interpersonal skills, a global perspective, and an in-depth understanding of community dynamics across various platforms such as Meta Apps, TikTok, YouTube, LinkedIn, Twitter, Reddit, Discord, and more. Your impact will extend globally, making this an exciting opportunity to shape the future of our community engagement efforts.

Responsibilities Community Operations Management: Serve as the central point of contact for all community activities, efficiently routing them to relevant teams and stakeholders. Strategic Community Development: Develop and execute a cutting-edge community strategy, focusing on creating engaging organic content and impactful storytelling. Cross-Functional Collaboration: Collaborate closely with other departments within the Communications team, including Content, Creative, and Production, to develop content plans and innovative campaigns. Engagement Strategy: Devise and implement initiatives to boost organic community engagement, interaction, and participation across various platforms and channels. Sentiment Management: Ensure consistent and high-quality messaging across social communication channels, fostering positive word-of-mouth and brand sentiment. Crisis Resolution: Proactively manage and resolve community issues and conflicts in a prompt, professional, and diplomatic manner. Market Intelligence: Stay informed about the latest trends and best practices on social media and community platforms, including Meta Apps, TikTok, YouTube, LinkedIn, Twitter, Reddit, Discord, and more. Advocacy Programs: Develop and oversee programs to identify and empower community advocates and ambassadors who can effectively promote the community externally. Performance Analytics: Continuously monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of community initiatives, facilitating data-driven decision-making for improvement.

Requirements Bachelor’s Degree or equivalent in English, Business, Marketing, or Communications At least 5 to 7 years’ experience in community marketing globally Creative examples of your Community and Social work such as a website, portfolio or other. Knowledge of, and passion for, the gaming, pop culture & esports industries Strong creative thinking skills and ability to think conceptually Exceptional organizational skills to manage multiple projects, teams, and tasks simultaneously. Attention to detail to ensure accurate asset tracking, version control, and quality control. Strong interpersonal skills to foster teamwork and collaboration among diverse creative teams and stakeholders. Proven ability to identify and resolve issues, roadblocks, and challenges that arise during project execution. Demonstrates time management skills to ensure projects are delivered on time and within deadlines. Ability to thrive in a fast-paced environment with evolving priorities and shifting deadlines. Knowledge of community principles and content creation processes to effectively coordinate campaigns and projects.

Bonuses Experience with community management for consumer brands

  • Marketing Manager

    1 month ago

    New York, United States The Marketing Search Full time

    Are you an experienced marketer with a knack for driving business growth? We're on the lookout for a talented individual to join our team and lead our global marketing and business development efforts. **About Us**: We're a leading firm specializing in artistic, functional, and sustainable architecture designs. With offices in major cities around the world,...

  • Global Brand Marketing Manager

    2 weeks ago

    New York, United States 24 Seven Talent Full time

    - This is a hybrid role, onsite Tues-Thur in NYC - $90,000/year-$100,000/year DOE About The primary objective of the Global Brand Marketing Manager role is to oversee the management of our client's fragrance portfolio. This includes handling product and program management, as well as contributing to all stages of development from concept creation to...

  • MKD-Global Markets Product Manager

    2 weeks ago

    New York, United States Bank of China Limited, New York Branch Full time

    Introduction: Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or...

  • Marketing Campaign Manager

    2 weeks ago

    New York, United States Insight Global Full time

    Must-haves:-5-10 years of relevant professional experience in marketing campaign / program management -Experience using Salesforce and Asana preferred -Exemplary communication skills and the ability to present to executive leaders, cross-functional partners, and customers -Experience suggesting strategy and compiling reporting -30% reporting, 30%...

  • Global Key Accounts Marketing Manager

    2 weeks ago

    New York, United States RELX Full time

    Are you a strategic-thinking self-starter? Do you have a strong Marketing background and experience working with Sales teams? Global Key Accounts - Senior Marketing Manager You will be part of the Corporate Regional Marketing Team, responsible for the development and implementation of an impactful marketing strategies to engage key accounts outside of...

  • Global Key Accounts Marketing Manager

    5 days ago

    New York, United States RELX Full time

    Are you a strategic-thinking self-starter? Do you have a strong Marketing background and experience working with Sales teams? Global Key Accounts - Senior Marketing Manager You will be part of the Corporate Regional Marketing Team, responsible for the development and implementation of an impactful marketing strategies to engage key accounts outside of...

  • Global Markets Risk Manager

    2 weeks ago

    New York, New York, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Global Markets Risk Senior Manager

    1 month ago

    New York, New York, United States Bank of America Full time

    Job Description:The Global Markets Risk Executive for the Bank of America Securities (BofAS) legal entity will primarily interface with the Product Trading/Marketing Heads and the product heads of other risk and support groups (i.e. Compliance, Finance, Operations, etc), as well as local regulators (e.g. SEC, CFTC, CME).Key responsibility to oversee and...

  • Global Markets NFRR Product Manager

    1 week ago

    New York, United States Bank of America Full time

    Job Description:The Global Markets (NFRR) team is responsible for the consistent application of interpretation, data sourcing, preparation, governance and oversight of Global Markets regulatory reports - with the overall goal of centralizing and standardizing regulatory reporting across Global Market Operations. We are therefore looking for a highly-talented...

  • Global Partner Communications Manager

    2 weeks ago

    New York, United States TikTok Full time

    Team Introduction :The Global Communications team at TikTok is responsible for all external communications related to the company. We're seeking an experienced communications professional to join our Global Communications team, supporting communications initiatives that highlight our growing slate of partnerships with industry-leading companies. Working...

  • Global Marketing Project Coordinator

    6 days ago

    New York, United States Avispa Technology Full time

    Global Marketing Project Coordinator 13697 A leading professional networking company is seeking a Project Coordinator. The successful candidate will be responsible for the execution and delivery of marketing projects, inclusive of social media management, and maintaining processes to ensure operational efficiency and effectiveness. The ideal candidate has 2+...

  • Global Markets Business Manager, Associate

    2 days ago

    New York, United States Sumitomo Mitsui Banking Corporation Full time

    SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group,...

  • Asset Management

    20 hours ago

    New York, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The Global Market Insights Strategy Team provides macroeconomic and capital markets insights and research to institutional investors, financial advisors, and their clients to help them make informed investment decisions. The team strives to simplify the complex in the global economy and markets through our industry-leading publication,...

  • Global Markets NFRR Product Manager

    1 week ago

    New York, New York, United States Bank of America Full time

    Job Description:The Global Markets (NFRR) team is responsible for the consistent application of interpretation, data sourcing, preparation, governance and oversight of Global Markets regulatory reports - with the overall goal of centralizing and standardizing regulatory reporting across Global Market Operations.We are therefore looking for a highly-talented...

  • Junior Global Marketing Manager

    2 weeks ago

    New York, United States ACCUR Recruiting Services Full time

    Our Client Our client for this Senior Global Marketing Manager role is a global beauty group specialized in Perfumes and head quartered in New York City. Objective The Junior Global Marketing Manager will be responsible for global marketing activities related to brand strategy, brand development and brand management. Job Description BRAND STRATEGY Develop...

  • Junior Global Marketing Manager

    6 days ago

    New York, United States ACCUR Recruiting Services Full time

    Our Client Our client for this Senior Global Marketing Manager role is a global beauty group specialized in Perfumes and head quartered in New York City. Objective The Junior Global Marketing Manager will be responsible for global marketing activities related to brand strategy, brand development and brand management. Job Description BRAND STRATEGY Develop...

  • Global Marketing Project Coordinator

    1 week ago

    New York, United States Avispa Technology Full time

    Job DescriptionJob Description Global Marketing Project Coordinator 13697 A leading professional networking company is seeking a Project Coordinator. The successful candidate will be responsible for the execution and delivery of marketing projects, inclusive of social media management, and maintaining processes to ensure operational efficiency and...

  • Senior Global Marketing Manager

    2 weeks ago

    New York, United States ACCUR Recruiting Services Full time

    Our Client Our client for this Senior Global Marketing Manager role is a global beauty group specialized in Perfumes and head quartered in New York City. Objective The Senior Global Marketing Manager will be responsible for global marketing activities related to brand strategy, brand development and brand management. Job Description BRAND STRATEGY Develop...

  • Senior Global Marketing Manager

    6 days ago

    New York, United States ACCUR Recruiting Services Full time

    Our Client Our client for this Senior Global Marketing Manager role is a global beauty group specialized in Perfumes and head quartered in New York City. Objective The Senior Global Marketing Manager will be responsible for global marketing activities related to brand strategy, brand development and brand management. Job Description BRAND STRATEGY Develop...

  • Global Markets Risk Manager

    3 weeks ago

    New York, New York, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...