Operations Lead
4 weeks ago
Job Title: Okta Operations Lead
Location: San Francisco, CA (94105)
Work Mode: Hybrid - 4 days Onsite/Remote 1 Day
Pay Range: $75/hr-$85/hr W2 (Depending on Experience)
Duration: 8 months (Extension Likely)
Job Description:
Duties:
- Project Management and Implementing client SSO
- Work with Relationship Management to coordinate meetings with client.
- Work with client technical teams to plan data exchange and testing
- Troubleshoot any issues that arise from setup Okta Change Management
- Manage any upgrades to Okta widget
- Keep track of Okta changes and escalate decisions on new features when needed
- Track and update settings changes
- Update expired certificates
- Onboard clients to Snowflake by running scripts
- Ad-hoc creation of Okta applications and authorization servers General Support
- Act as 1st level SME and triage support tickets for engineering team
- Work on support tickets as available during business hours - no on-call expected
- Suggest enhancements to automation and/support processes
- Support Legacy SSO issues & generic Maintenance ( coordinated cert ( SP and IDP) updates for clients live on legacy SSO )
Skills
- Expertise with Okta Administration
- Expertise with SSO / SAML2 / OIDC / OAUTH
- Strong Problem Solving
- Project Management skills a plus
Benefits Info
Russell Tobin / Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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