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Front Desk Associate - Cape May Court House, NJ
As a member of the Access Center/Front Services Associate team , you are flexible, a quick learner and versatile. You possess strong communication skills---both written and verbal---and a sound work ethic. You approach your job with a positive and balanced attitude, and have a thorough understanding of the Agency’s policies and overall mission. Your specific position requirements include Customer Service, Scheduling and the ability to multitask in a fast pace environment. Since all staff interact with our clients, you must be able to conduct yourself in a professional and courteous manner.
Customer Service (Engaging clients, community members and other employees, face to face and on the telephone).
Entering scheduled appointments and documenting client contacts into the electronic health record
Greeting and directing vendors (including subpoenas). Scheduling, in person at check out, as well as on the phone for clients.
Ability to become knowledgeable of who to call for what inquiry or circumstance and/or how to direct.
Coordinating communication between clients and other external professionals with prescribers.
Qualifications
High School Diploma, Associate Degree or related degree/certification.
Balanced and patient temperament.
At least 1 year of work experience in a fast paced front office setting.
Schedule:
Monday through Friday, 9am-5pm.
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