Store Lead

3 weeks ago

Jacksonville, United States Tailored Brands Inc Full time
Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions

Leadership:
•Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
•Models company values and leads by example as an active coach.
•Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
•Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:
•Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
•Understands how to leverage store reports to understand decisions made to drive the store business.
•Participates in driving business outreach opportunities and communicates leads to Store Manager.
•Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:
•Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
•Assists management team with training store staff on all internal operational functions as assigned.
•Stays informed on corporate communication, directives, initiatives, policies and procedures.
•Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:
•Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
•Supports a culture of learning and development, ensuring training tools are leveraged.
•Serves as a role model to all store team members and provide enthusiastic motivational leadership.
•Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:
•Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
•Leverages customer feedback to prevent or resolve customer concerns.
•Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:
•Minimum of 1 year of Retail or Sales experience.
•Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
•Self-motivated, results oriented, strategic thinker.
•Strong organizational and leadership skills.
•Excellent written and verbal communication skills.
•Demonstrates active listening and problem-solving skills.
•Proven ability to train and develop high performing store teams.
•Proficient in technology systems, applications, Microsoft Office, and video conferencing.
•Ability to operate a computer and POS System.

Physical Requirements
•Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Work Locations: 00932 Jacksonville St John 4720 Town Crossing Dr Ste 137 Jacksonville 32246
Job: Store Management
Organization: JoS.A.Bank
Shift: Variable
Zone: South

  • Store Lead

    3 weeks ago

    Jacksonville, Florida, United States Tailored Brands Inc Full time

    Job SummaryWe are seeking a highly motivated and results-driven Store Lead to join our team at Tailored Brands Inc. As a Store Lead, you will play a key role in supporting the Store Manager in achieving sales performance expectations, developing a team selling environment, and ensuring operational excellence.Key ResponsibilitiesPartner with the Store Manager...

  • Store Manager

    4 weeks ago

    Jacksonville, Florida, United States The UPS Store #3682 Full time

    Job SummaryThe UPS Store #3682 is seeking a highly skilled and organized Store Manager to join our team. As a Store Manager, you will be responsible for providing exceptional customer service, managing daily store operations, and leading a team of sales professionals.Key ResponsibilitiesCustomer Service: Greet and assist customers in a professional and...

  • Assistant Manager

    5 days ago

    Jacksonville, Florida, United States Knitwell Group Full time

    About the RoleAs an Assistant Manager at Lane Bryant, you will be responsible for driving daily operational and brand excellence throughout the store. This involves guiding the store team to deliver consistently positive customer experiences and working closely with the store leadership team to achieve store goals. Your primary focus will be on coaching and...

  • Store Manager

    3 weeks ago

    Jacksonville, Florida, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of employees to deliver exceptional customer service, drive sales growth, and maintain a clean and organized store environment.Key ResponsibilitiesRecruit, train, and develop a...

  • Store Manager

    1 month ago

    Jacksonville, Florida, United States Stanton Optical Full time

    About Stanton OpticalStanton Optical is a leading optical retailer dedicated to providing customer service and quality eyewear at affordable prices. We are committed to making eye care easy and accessible for all people.Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for...

  • Store Manager

    4 weeks ago

    Jacksonville, Florida, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of employees to deliver exceptional customer service, drive sales growth, and maintain a clean and safe store environment.Key ResponsibilitiesRecruit, train, and develop a...

  • Store Operations Manager

    1 month ago

    Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza Store ManagementAs a key member of our team, the Store Manager will be responsible for leading our store team to deliver exceptional customer service and drive sales growth. The ideal candidate will have a strong background in store operations, customer service, and team leadership.Key Responsibilities:Lead and manage a high-performing store...

  • Store Manager

    4 weeks ago

    Jacksonville, Florida, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly skilled and motivated Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesRecruit, train, and develop a high-performing team of employeesDevelop and implement...

  • Store Associate

    4 weeks ago

    Jacksonville, Florida, United States Marshalls Full time

    Job Title: Store Cleaning AssociateAt Marshalls, we are seeking a highly motivated and detail-oriented Store Cleaning Associate to join our team. As a Store Cleaning Associate, you will play a critical role in maintaining a safe and clean environment for our customers and employees.Key Responsibilities:Supervise and coordinate the cleaning and maintenance...

  • Store Operations Manager

    4 weeks ago

    Jacksonville, Florida, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and leading a team of retail associates.Key ResponsibilitiesOpen and close the store in the absence of management, ensuring all...

  • Store Operations Manager

    5 days ago

    Jacksonville, Florida, United States City Thrift Jacksonville,FL #105 - Jacksonville Full time

    Job SummaryCity Thrift Daytona,FL #120 - Daytona is seeking a highly motivated and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for the overall management and direction of all supervisors and team members, ensuring excellent customer service, meeting sales and expense targets, and maintaining a positive...

  • Store Manager in Training

    3 weeks ago

    Jacksonville, Florida, United States CVS Health Full time

    Store Manager in TrainingAt CVS Health, we're committed to helping people on their path to better health. As a Store Manager in Training, you'll play a critical role in leading our store teams and driving business results.Key Responsibilities:Lead and develop store teams to achieve sales growth and customer satisfaction goalsImplement merchandising...

  • Store Manager Trainee

    4 weeks ago

    Jacksonville, Florida, United States Insomnia Cookies Full time

    Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team at our Jacksonville store. As a Store Manager in Training, you will be responsible for supervising and training a team of 2-5 employees, leading new staff onboarding and initial training, and conducting interviews for potential new hires. You will also...

  • Store Manager Trainee

    2 weeks ago

    Jacksonville, Florida, United States Insomnia Cookies Full time

    {"title": "Store Manager in Training", "description": "Role OverviewAs a Store Manager in Training, you will play a key role in the success of our Jacksonville store. You will be responsible for supervising and training team members, leading new staff onboarding, and conducting initial interviews for potential new hires. You will also support the Store Ops...

  • Store Manager Position

    3 weeks ago

    Jacksonville, Florida, United States Family Dollar Full time

    Family Dollar is seeking a talented Store Manager to lead our team in the Jacksonville area. As a Store Manager, you will be responsible for providing leadership, sales management, and customer service in all aspects of managing a Family Dollar store. You will build strong teams to support the communities we serve. This is a great opportunity to build a...

  • Service Lead

    4 weeks ago

    Jacksonville, United States Big Lots Full time

    Job Description - Service Lead (24010633) Description: Primarily responsible for leading the service team including cashiering and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of...

  • Sales Lead

    3 weeks ago

    Jacksonville, Florida, United States Belk Full time

    Job DescriptionAs a Lead at Belk, you will be responsible for ensuring new receipts are merchandised on the sales floor in accordance with company guidelines. This involves interpreting directives to align with the brand and store architecture, while also supporting the Customer Experience through store merchandising, signing, and Omni support. Additionally,...

  • Assistant Store Manager

    5 months ago

    Jacksonville, United States Ross Dress for Less Full time

    Assistant Store  Manager 975GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the...

  • Service Lead

    3 weeks ago

    Jacksonville, Florida, United States Big Lots Full time

    Job DescriptionAs a Service Lead at Big Lots, you will be responsible for leading the service team, including cashiering and recovery-related functions. You will be accountable for customer service and operational front-end standards.You will provide leadership and clear direction to associates and actively participate in the customer-facing and service...

  • Temporary Store Associate

    4 months ago

    Jacksonville, United States Shoe Carnival Full time

    ** Temporary Store Associate** * 1250 Western Boulevard Suite G, Jacksonville, North Carolina, United States, 28546 **Description:** This is a temporary position to assist our store during peak seasons. The position will not exceed 14 days in length and is a great way to gain retail experience! The Shoe Carnival Store Associate assists customers with...