Clinical Liaison

5 days ago

Grand Rapids, United States Hope Network Full time
Clinical Liaison

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

Here are just some of the ways Hope Network invests in you for all that you do:

  • Competitive salary starting at $75,000/yr, with flexibility based on clinical experience
  • Medical, Vision, & Dental Care
  • Supportive Work Environment
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you'll be doing
  • Serve as a point of contact between HNNR programs and the community, potential new participants, families, and referral sources to facilitate admissions.
  • Work with referrals and referral sources to explain HNNR programs and admission criteria.
  • Complete pre-admissions screenings and write Plan of Care for submission to the funding source. Serve as the point of contact for funders that wish to discuss the plan of care with the program Medical Director, Nursing Supervisor or similar role.
  • Determine appropriateness for HNNR services for potential patients and make recommendations for or against admission according to established timeline.
  • Develop and execute sales action plan, reporting sales activity and resulting success in CRM. Call on potential referral sources through cold calls, phone and electronic work, luncheons, in-services or other approaches to hospitals, physicians, case managers, payers, or other identified stakeholders to generate referrals.
  • Attend pertinent meetings and conferences to promote HNNR services. These may require travel outside of target region and may occur outside the hours of a standard workday.
  • Regularly coordinate with department leader on communication strategy, events, collateral needs, including participate in content development.
Anticipated Work Schedule

Monday through Friday, standard business hours with flexibility to accommodate travel and networking commitments.

Job Requirements
  • Rehabilitation-focused Licensed Clinical degree required.
  • Five years or more experience in clinical services, preferable neuro rehabilitation. Clinical services.
  • This position requires local, regional, and occasional national travel, which may extend beyond the designated target region and standard business hours.
  • Strong presentation skills and ability to communicate in both verbal and written formats to articulate the services available and actively support the mission of the corporation.


Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

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