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Phone Customer Service

2 months ago

Bryn Mawr, United States Foot and Ankle Center Full time

Benefits:

Flexible schedule

Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits.

Company Overview

At Pace Foot and Ankle Centers, PLLC you are our most valuable asset Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching.

Job Summary The Patient Representative works on improving the quality of the patients experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs.

Responsibilities

Registering patients into EMR system

Collecting Insurance information and scanning into the chart

Scheduling patient appointments

Collecting copays and any past-due balances

Greet patients professionally both in person and on the phone

Optimizing provider schedules and patient satisfaction with efficient scheduling

Effectively answering patient questions and concerns

Qualifications

High school graduate or equivalent required.

Excellent customer service and interpersonal skills.

General computer experience with data entry is required.

The ability to multitask effectively.

Medical insurance background preferred.

Knowledge of medical terminology is preferred.

Attention to detail

This business is independently owned and operated by the business owner. Your application will go directly to the business owner, and all hiring decisions will be made by the management of this business. All inquiries about employment at this business should be made directly to the business location, and not to PACE: Foot and Ankle Centers Corporate.