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Supervisor, Service Network Recruitment

1 month ago

Boca Raton, United States Cinch Home Services Full time

Supervisory Responsibilities:

* Review and complete Service Network support tasks.* Review service provider mailboxes to determine appropriate distribution, approval requests, and invoices.* Prepare, deliver, receive, review and process service provider enrollment applications.* Maintain service network filing system by ensuring all applications are scanned and provided to PlusOne solutions.* Assist the support department with all daily reporting tasks.* Responsible for hiring, training, developing, motivating, and retaining a team of top performing Service Network support staff.* Working with support staff in cold calling, prospecting, managing, and developing their pipelines.* Must be able to uncover and identify opportunities and develop new business strategies to increase the production of the Service Network Recruiters.* Manage staff to achieve/ exceed assigned quotas/calls.* Coach and develop team members.* Manage support staff performance and ensure customer service requests are handled accordingly.* Develop relationships with service organizations of the CHS Network and external networks.* Supervise all personnel in the fulfillment cycle inclusive of customers, clients, service organizations, internal employees, etc. to ensure complete coordination of efforts.* Manage procure vendor queue to desired service levels.* Perform special projects and duties as assigned.

Required Education/Experience/Skills:

* High School diploma or equivalent* Experience in communicating with service contractors* 1+ year experience with administrative duties* 2+ years customer service experience* 2+ years in sales and/or recruiting position with cold-calling experience is required.* 2+ Supervisory experience* Ability to perform multiple tasks with attention to detail* Ability to perform effectively under conditions of variable workload/ priorities* Ability to express ideas clearly and concisely, both orally and in writing* Ability to communicate effectively with people via telephone* Basic PC knowledge, internet usage preferred* Proficiency in MS Office applications (Word, Excel, Outlook)* Manage and prioritize assigned tasks* Ability to work with cross-functional support departments #J-18808-Ljbffr

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