Server - Grotto Restaurant

4 weeks ago

Galveston, United States Landry's Full time
Overview

The Grotto Restaurant serves classic Southern Italian cuisine, inspired by an old country trattoria ambiance. Grotto delivers a savory menu brimming with timeless recipes made on premises.

The Grotto Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous and efficient manner. The Restaurant Server is also responsible for receiving and delivering guests orders and collecting payment.

Responsibilities

  • Be familiar with the organization of the Restaurant (s), lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Pre-bus all tables removing spoiled dishes after each course.
  • Be familiar with the operation of the P.O.S. system.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least ¾ full (coffee, tea, soda, water and lemonade).
  • Breakdown trays of soiled dishes and linen in the dish room according to established standards.
  • Answer the telephone according to standards.
  • Consistently upsell food, beverage and promotional items to guests.
  • Be familiar with fire extinguishers, locations and know how to use them.
  • Receive and deliver food and beverage orders and collect payment.
Qualifications
  • High School diploma or equivalent and/or experience in a hotel/restaurant or a related field preferred.
Physical requirements:
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverage.

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