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Customer Service Representative
2 months ago
>> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:1192Location:Riverside, MODepartment:Customer Service Description **Title:** Customer Service Representative
**Location:** Riverside, Missouri
**Manna Pro Products, LLC is a manufacturer and marketer of animal nutrition and care products. We are committed to bringing innovation, high and consistent quality, and excellent customer service to our customers and consumers.**
We are actively seeking a **Customer Service Representative** to join our growing organization and help us Nurture What You Love
**As our Customer Service Representative, youll make an impact by:**
* Processing orders from inception through shipment and invoicing. Handling correspondences and fulfilling customer needs to ensure satisfaction.
* Managing a high volume of customer contacts and communications through phone and email each day.
* Developing an advanced level of product knowledge to speak intelligently to customers and successfully address specific objections.
* Effectively capturing customers product expectations, experiences, satisfaction and likelihood of abandonment.
**What you need to succeed:**
* High school diploma.
* 3-5 years customer service experience.
* Intermediate knowledge of Microsoft Office programs, Google Docs and Adobe.
* Excellent organization and time management skills, effectively using level of independent judgement to prioritize tasks.
**What we have for you:**
* Medical, dental, vision and an employee assistance program to support your well-being
* 401k with company match
* Casual work environment with a focus on teamwork
* Paid parental leave
* Great work/life balance with PTO, paid holidays and more
Manna Pro Products, LLC, formed in 1985, has deep roots dating back to 1842 as a successor to Carnation Company Milling Division. We are a Global Leader in pet care and nutrition dedicated to nurturing the lives of pets and their families. We have a broad portfolio spanning companion pet, equine, backyard chicken and small animals with brands that include Manna Pro, Nutri-Vet, Fruitables, Natural Care, Espree, Wildly Natural, Vets Best, Simple Solution, Flock Party, Buffalo Range, Calf-Manna, Harris Farms, Bags on Board, Out, Corona, Nutrigood, Dumor, Free Range, MaxEGlo, and Small World.
**Disclaimer:**
This description is representative only and is not exhaustive of the tasks this position may be required to perform.
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