Order Entry/Customer Service Specialist

1 month ago


Sarasota, United States Lux-Art Silks International Full time

Lux-art Silks is Hiring

Order Entry/Customer Service Specialist

Job Type: Full-time/In Person

Pay: $18.00 per hour

Expected hours: 40 per week

Schedule: Monday to Friday; 8:00 am-4:30 pm

Lux-Art Silks International is the designer’s resource for unmatched style, realism, and elegance in permanent botanicals. Each of our collections reflects the brilliance of the innovative Lux-Art design team and offers exciting new possibilities for interior designers and retailers. Since 1967 Lux-Art has led the industry with the finest hand-crafted quality and botanical accuracy.

Located near University and 301.

We are seeking an Order Entry/Customer Service Specialist to join our team. The ideal candidate will have excellent communication and multitasking skills, a passion for assisting customers and a desire to learn.

Responsibilities:

  • Handle incoming customer inquiries via phone and email
  • Provide accurate, valid, and complete information to customers
  • Provide customers with Quotes of our products
  • Create Work Orders for production
  • Collaborate with production to assure customer deadlines
  • Provide support/coordination during and after production and shipping.
  • Enter orders after confirming customer's specifications

Experience:

  • Excel knowledge preferred
  • Previous experience in order entry/customer service or a related field is preferred
  • Experience in a manufacturing environment a plus
  • Versatile individual capable of working multiple roles
  • Strong phone etiquette and active listening skills

Benefits:

  • Health, dental, & vision insurance
  • Life insurance
  • Competitive pay

If you are a motivated individual with a passion for customer service and a desire to learn, we encourage you to apply for this exciting opportunity.

Lux-Art Silks is an equal opportunity employer and values diversity in the workplace. We encourage applicants from all backgrounds to apply.

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