Order Entry/Customer Service Specialist
1 month ago
Lux-art Silks is Hiring
Order Entry/Customer Service Specialist
Job Type: Full-time/In Person
Pay: $18.00 per hour
Expected hours: 40 per week
Schedule: Monday to Friday; 8:00 am-4:30 pm
Lux-Art Silks International is the designer’s resource for unmatched style, realism, and elegance in permanent botanicals. Each of our collections reflects the brilliance of the innovative Lux-Art design team and offers exciting new possibilities for interior designers and retailers. Since 1967 Lux-Art has led the industry with the finest hand-crafted quality and botanical accuracy.
Located near University and 301.
We are seeking an Order Entry/Customer Service Specialist to join our team. The ideal candidate will have excellent communication and multitasking skills, a passion for assisting customers and a desire to learn.
Responsibilities:
- Handle incoming customer inquiries via phone and email
- Provide accurate, valid, and complete information to customers
- Provide customers with Quotes of our products
- Create Work Orders for production
- Collaborate with production to assure customer deadlines
- Provide support/coordination during and after production and shipping.
- Enter orders after confirming customer's specifications
Experience:
- Excel knowledge preferred
- Previous experience in order entry/customer service or a related field is preferred
- Experience in a manufacturing environment a plus
- Versatile individual capable of working multiple roles
- Strong phone etiquette and active listening skills
Benefits:
- Health, dental, & vision insurance
- Life insurance
- Competitive pay
If you are a motivated individual with a passion for customer service and a desire to learn, we encourage you to apply for this exciting opportunity.
Lux-Art Silks is an equal opportunity employer and values diversity in the workplace. We encourage applicants from all backgrounds to apply.
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