System Administrator

2 weeks ago


Dallas, United States Tata Consultancy Services Full time

Skill: Salesforce Marketing cloud admin

  • Understand business and administering salesforce marketing cloud instance.
  • Facilitate business process analysis discussions.
  • Awareness of best practices for security model, mobile deployment strategies, workflow, data validation and analytics.
  • Awareness of best practice in specialized processes such as Lead Management, Campaign Management, Lead implement detailed design and configuration specification.
  • Familiar with Marketing processes including Sales analysis, Market share analysis, Expense analysis, and financial analysis.
  • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce marketing cloud functionality.
  • Demonstrate marketing cloud capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.
  • Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
  • Minimum four years' experience of admin in Salesforce Marketing.
  • Experience with various salesforce modules including: Marketing, Communities, and Lightning.
  • Hands on experience with Marketing Cloud is a must.
  • Scrum or Agile methodology experience a must.
  • SFDC MC Certifications are required.
  • Competency in gathering and documenting business requirements.
  • Demonstrate some understanding of VisualForce, HTML, Javascript and CSS.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and SME.
  • Client friendliness with the ability to build and maintain trusting and value added client relationships.
  • Ability to work independently and in fast-paced environment with tight deadlines, with minimal supervision.


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