FT Customer Service Leader

1 month ago

WinstonSalem, United States Food Lion Full time

Address: USA-NC-Winston Salem-4826 Country Club Road Store Code: Store 00593 Front End (7212720) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties And Responsibilities Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Avoid personal conversations with other associates when customers are present Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar Ensure work station and front end area of the store has a neat and clean presentation Maintains proper knowledge of all sales associate register functions and Front End accounting services Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner Ensure the MVP savings center KIOSK is filled with paper and properly working Performs the task of sales associate when scheduled or as needed per the surge plan guidelines Performs the task of the customer lead as needed to ensure service standards are maintained Maintain alertness and calls for assistance when needed to service customers per service standards Is courteous and helpful to other associates Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Adhere to all company guidelines, policies and standard practices Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned Qualifications High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Job Requisition: 174138_external_USA-NC-Winston-Salem #J-18808-Ljbffr

  • FT Customer Service Leader

    3 weeks ago

    Winston-Salem, United States Food Lion Full time

    Address: USA-NC-Winston Salem-3505 Patterson Ave Store Code: Store 00473 Front End (7210969) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • FT Customer Service Leader

    2 weeks ago

    Winston-Salem, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 344309_external_USA-NC-Winston-Salem Address: USA-NC-Winston Salem-3505 Patterson Ave Store Code: Store 00473 Front End (7210969) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • Service Leader

    3 days ago

    Winston-Salem, United States Chipotle Full time

    Job DescriptionService Leader (24024025)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and...

  • PT Customer Service Leader

    2 months ago

    Winston-Salem, United States Food Lion Full time

    Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...

  • Customer Service Leader

    2 months ago

    Salem, United States Ana Castilla, DDS Full time

    Customer Service Leader Castilla Orthodontics is looking to add an amazing individual to its team of “Smile Bosses” and we have an opportunity for you! As a Customer Service Leader, you would be providing phone and other telecommunication support to our patients as they go through their smile journey. This includes scheduling appointments, taking...

  • Customer Service Leader

    3 months ago

    Salem, United States Ana Castilla, DDS Full time

    Job DescriptionJob DescriptionCustomer Service LeaderCastilla Orthodontics is looking to add an amazing individual to its team of “Smile Bosses” and we have an opportunity for you! As a Customer Service Leader, you would be providing phone and other telecommunication support to our patients as they go through their smile journey. This includes scheduling...

  • Customer Service Representative

    3 months ago

    Winston-Salem, United States Rentokil Initial Full time

    **Customer Service Representative** CAROUSEL_PARAGRAPH * Winston-Salem, North Carolina * Customer Service/Support * 27209 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** McNeely Pest Control is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many...

  • Customer Service Representative, FT Open Availability

    3 weeks ago

    Salem, United States Circle K Stores Inc. Full time

    Customer Service Representative, FT Open Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life...

  • Customer Service Team Member

    4 months ago

    Winston-Salem, United States McDonald's Restaurants Full time

    We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between Customer Service, Team Member, Guest Experience, Leader, Service, Retail

  • Customer Service Representative

    3 weeks ago

    Winston-Salem, United States HomeTeam Pest Defense Full time

    Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training you need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next...

  • Customer Service Apprenticeship

    2 months ago

    Winston-Salem, United States BSS Group Full time

    You are here: > > Customer Service Apprenticeship * **Customer Service Apprenticeship** * Business: BSS * Sector: Apprenticeships * Location: Sheffield, South Yorkshire * Salary: Competitive + Benefits * Hours of work: 40 hours per week * Position type: Permanent * Job type: Full Time * Date posted: 07-Apr-2021 * Job reference: 30673 ** Job...

  • Customer Service

    4 weeks ago

    Winston-Salem, North Carolina, United States CSL PLASMA Full time

    Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. ...

  • Service Leader

    2 days ago

    Winston-Salem, NC, United States Chipotle Full time

    Job DescriptionService Leader (24024025)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and...

  • Kitchen Leader

    3 months ago

    Winston-Salem, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24015764) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Kitchen Leader

    2 weeks ago

    Winston-Salem, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24015764) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Kitchen Leader

    2 days ago

    Winston-Salem, United States Chipotle Full time

    Job DescriptionKitchen Leader (24024026)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and...

  • Sales and Service Leader

    5 days ago

    Winston Salem, United States Sephora Full time

    Job ID: 254800Store Name/Number: NC-Thruway Shopping Center (1924)Address: 256 S. Stratford Road, Winston Salem, NC 27103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping...

  • Customer Service Representative

    3 weeks ago

    Winston-Salem, United States U-Haul Full time

    Location: 118 N Marshall St, Winston-Salem, North Carolina 27101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Customer Service Represenatitve

    4 months ago

    Winston-Salem, United States Clearstream Full time

    We are a successful DME company looking to hire a customer service representative. Job Description -Answers incoming phone calls, takes customer orders. -Services walk-in customers. -Knowledge in Urological supplies (highly recommended) -Assists in preparing driver routes, logs route changes and driver communication on route sheets as they occurs. ...

  • Customer Service Representative

    3 weeks ago

    Winston-Salem, United States Novant Health Full time

    Overview The Revenue Cycle Services (RCS) is a centralized billing office supporting all Novant Health Medical Group (NHMG) clinic locations and Novant Health acute care facilities. The RCS strives to provide superior support services to our clinics through the administration of Payer Enrollment, Pre-verification, Coding, Billing, Insurance and Self-pay...