Patient Care Coordinator

2 weeks ago


Elk Grove Village, United States Orsini Healthcare Full time

About Orsini Specialty Pharmacy Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare diseases. Through integrated pharmacy distribution, patient services, clinical management and convenient home infusion services, Orsini delivers customized solutions that simplify how patients connect to advanced therapies. Orsini's high-touch care model centers on experienced and trained therapy care teams that provide personalized patient care to ensure that No Patient is Left Behind. Orsini Specialty Pharmacy holds accreditations with the Accreditation Commission for Health Care (ACHC), The Joint Commission, URAC and NABP. Orsini has earned URAC's Rare Disease Pharmacy Center of Excellence Designation and ACHC's Distinction in Rare Diseases and Orphan Drugs. Our Mission Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind. LIVE IT Values At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First POSITION SUMMARY Responsible for contacting patients and/or caregivers to schedule a delivery and determine supply needs; picks and packs medical supplies to fill patient orders; accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery. Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Orsini policies and procedures. REQUIRED KNOWLEDGE, SKILLS & TRAINING * High School diploma or equivalent * Illinois Pharmacy Technician License Required * National Technician Certification * Previous Specialty Pharmacy experience - preferred * Minimum 1 year experience in pharmacy or healthcare related customer service experience ESSENTIAL JOB DUTIES * Establish and continually build rapport with patient base * Monitor compliance/persistence of medications * Evaluate adverse reactions of patients * Experience in providing customer service to internal and external customers * Process and verify patient benefits and pay options as needed * Refer patients to clinical pharmacist or nurse as needed * Enter and update new and refill orders into workflow systems * Update tracking logs with order status and shipping information * Responsible for all data entry into multiple workflow systems for end to end order process. * Ensure timely processing of all patient orders per committed time frames * Pick, package, and ship patient orders when working onsite * Work in collaboration with intake and MD offices * Intermediate Knowledge of Microsoft Excel Required * Ability to work well in a team environment and provide support to other team members * Detail oriented, ability to prioritize workload, multitask, and work well in a fast-paced environment EMPLOYEE BENEFITS * BCBSL Medical * Delta Dental * EyeMed Vision * 401k * Accident & Critical Illness * Life Insurance * PTO, Holiday Pay, and Floating Holidays * Tuition Reimbursement



  • Elk Grove Village, United States WellNow Full time

    WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania, and...


  • Elk Grove, United States Fresenius Medical Care North America Full time

    About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. How you grow or advance: Previous healthcare experience is not required to...


  • Elk Grove Village, United States Orsini Specialty Pharmacy Full time

    Description About Orsini Specialty Pharmacy Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare...


  • Elk Grove Village, United States SMG Security Holdings LLC (SMG) Full time

    Role Overview The Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer care department by managing various tasks related to customer support. Your responsibilities will include handling phone inquiries, data entry, processing cancellations, resolving billing disputes, scheduling service calls, and setting up...


  • Elk Grove Village, United States SMG Security Holdings LLC (SMG) Full time

    Job DescriptionJob DescriptionRole OverviewThe Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer care department by managing various tasks related to customer support. Your responsibilities will include handling phone inquiries, data entry, processing cancellations, resolving billing disputes, scheduling...


  • Elk Grove Village, United States Zeus Fire and Security Full time

    Role Overview The Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer care department by managing various tasks related to customer support. Your responsibilities will include handling phone inquiries, data entry, processing cancellations, resolving billing disputes, scheduling service calls, and setting up...


  • Elk Grove Village, United States SMG Security Holdings LLC (SMG) Full time

    Job DescriptionJob DescriptionRole OverviewThe Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer care department by managing various tasks related to customer support. Your responsibilities will include handling phone inquiries, data entry, processing cancellations, resolving billing disputes, scheduling...


  • Elk Grove Village, United States Zeus Fire and Security Full time

    Role Overview The Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer care department by managing various tasks related to customer support. Your responsibilities will include handling phone inquiries, data entry, processing cancellations, resolving billing disputes, scheduling service calls, and setting up...


  • Elk Grove Village, United States SMG Security Holdings LLC (SMG) Full time

    Job DescriptionJob DescriptionRole OverviewThe Customer Care Coordinator will play a crucial role in ensuring the smooth operation of our customer care department by managing various tasks related to customer support. Your responsibilities will include handling phone inquiries, data entry, processing cancellations, resolving billing disputes, scheduling...


  • Elk Grove Village, United States Ascension Health Full time

    Details * Sign-on bonus: $2,500.00 * Department: Critical Care * Schedule: Part-time night, 20 hours a week, weekend/holiday requirement * Hospital: Ascension Alexian Brothers * Location: Elk Grove Village, Illinois * - Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match...


  • Elk Grove Village, United States Ascension Health Full time

    Details * Sign-on bonus: $5,000.00 * Department: Telemetry * Schedule: Full-time, 12-hour night shift, weekend/holiday requirement * Hospital: Ascension Alexian Brothers * Location: Elk Grove Village, Illinois Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term &...


  • Oak Grove, United States Oak Grove Animal Hospital Full time

    OverviewOak Grove Animal Hospital is seeking a Patient Care Coordinator to join our growing team! Location: 19035 Lake George Blvd Oak Grove, MN 55303 Compensation: $16-$19/hour (depending on experience) What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within...


  • Grove City, United States Orthopedic One Full time

    Compensation based on experience, from $19.75 per hour. Position Summary:Assists physicians and staff in coordinating patient care. Functions as primary liaison between patients, staff, and physicians. Responsibilities/Accountabilities: Clinic: Assists surgeon during office hours by facilitating patient flow, checks patients out and schedules follow up...


  • Elk Grove Village, United States Ascension Health Full time

    Details * Sign-on bonus: $5,000.00 for Full-time, $2,500.00 for Part-time * Department: Acute Inpatient Rehab * Schedule: Various shifts and hours available; rotating weekends and holidays * Hospital: Ascension Alexian Rehabilitation Hospital * Location: 935 Biesner Road, Elk Grove Village, IL 60007 Benefits Paid time off (PTO) Various health insurance...


  • Elk Grove Village, United States Ascension Full time

    Details Sign-on bonus: $5,000.00 for Full-time, $2,500.00 for Part-timeDepartment: Acute Inpatient RehabSchedule: Various shifts and hours available; rotating weekends and holidaysHospital: Ascension Alexian Rehabilitation HospitalLocation: 935 Biesner Road, Elk Grove Village, IL 60007Benefits Paid time off (PTO) Various health insurance options & wellness...


  • Elk Grove Village, United States Ascension Full time

    Alexian Brothers Brock Timeshare, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and support, so...


  • Elk Grove Village, United States Ascension Full time

    Alexian Brothers Brock Timeshare, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and support, so...


  • Elk Grove Village, United States Ascension Full time

    Alexian Brothers Thelen Timeshare, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and support, so...


  • Elk Grove Village, United States Ascension Full time

    Ascension GI Elk Grove, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and support, so seniors...


  • Elk Grove Village, United States Ascension Full time

    Alexian Brothers Ambulatory Group CVT Surgeons, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities,...