Customer Service Specialist
4 weeks ago
Duration: 6 months+ (possibility of contract to hire) Rates: $24/hr w2 The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. Mortgage/Insurance/Collections/Financial Services will be a HUGE Plus. Responsibilities & Qualifications Operate in a Call Center environment as a customer success advocate Receive inbound calls and make outbound calls to consumers Receive inbound text messages and facilitate outbound text messages to consumers Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests Performing routine data entry and validation tasks Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties Monitoring work queues and intervening as needed Interacting with multiple departments to expedite processing and/or issue resolution Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries Must request assistance for escalated and/or more complex issues to department senior associates or supervisors Meet outlined production and quality standards Follow established Policy and Procedures Performing other related duties as required and assigned Demonstrating behaviors which are aligned with the organizations desired culture and values Must be a team player with strong attention to detail and able to work independently Proven track record at delivering timely and accurate information in a fast-paced environment Excellent critical thinking, problem solving, mathematical skills and sound judgment Effective time management skills to deliver work on time Capable communicator, written and oral Strong negotiation skills with ability to effectively resolve problems Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Seniority level Entry level Employment type Full-time Job function Customer Service Consumer Services #J-18808-Ljbffr
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Customer Service Specialist
2 weeks ago
California, United States International Executive Service Corps Full timeAt Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it each and every day, safely and with confidence. Bear Valley Electric Service has served the Big Bear Valley since 1929. Today, we provide electric power to approximately 24,750 customers. We serve a resort community...
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Customer Service Specialist
4 weeks ago
California, United States LHH Full timeThis range is provided by LHH. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. We're Hiring: Customer Service Order Manager Pay Range: $28 to $32 per Hour About the Role Were looking for a proactive and detail-oriented Customer Service Order Manager to join our team in East Los Angeles. This role is...
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Customer Service Specialist
7 days ago
California, United States Ferrellgas Full timeOverview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are...
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Sr. Customer Service Specialist
5 days ago
California, United States ITT Aerospace Full timeSr. Customer Service Specialist US-CA-Valencia ITT's Aerospace Controls, headquartered in Valencia, Calif., provides fuel management, actuation, noise abatement and vibration isolation components to the aerospace industry and customized and standard products for precision motion control, energy absorption and vibration isolation for industrial end markets....
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Customer Service Specialist
5 days ago
California, United States Professional Search Group Full timeOverview Professional Search Group OC is actively seeking multiple Banking Customer Support Specialists for a seasonal project with one of our premier financial services clients. This team will be on the front lines of a banking system upgrade, helping internal users and clients navigate the transition to a new platform. Professional Search Group OC is proud...
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Customer Service Specialist
4 weeks ago
California, United States Ultimate Staffing Full timeDuration: 6 months+ (possibility of contract to hire) Rates: $24/hr w2 The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. Mortgage/Insurance/Collections/Financial Services will be a HUGE Plus. Responsibilities & Qualifications Operate in a Call Center...
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Sr. Customer Service Specialist
1 week ago
California, MO, United States ITT Aerospace Full timeSr. Customer Service Specialist US-CA-Valencia ITT's Aerospace Controls, headquartered in Valencia, Calif., provides fuel management, actuation, noise abatement and vibration isolation components to the aerospace industry and customized and standard products for precision motion control, energy absorption and vibration isolation for industrial end markets....
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Sr. Customer Service Specialist
1 week ago
California, MO, United States ITT Aerospace Full timeSr. Customer Service Specialist US-CA-Valencia ITT's Aerospace Controls, headquartered in Valencia, Calif., provides fuel management, actuation, noise abatement and vibration isolation components to the aerospace industry and customized and standard products for precision motion control, energy absorption and vibration isolation for industrial end markets....
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Sr. Customer Service Specialist
1 week ago
California, MO, United States ITT Aerospace Full timeSr. Customer Service Specialist US-CA-Valencia ITT's Aerospace Controls, headquartered in Valencia, Calif., provides fuel management, actuation, noise abatement and vibration isolation components to the aerospace industry and customized and standard products for precision motion control, energy absorption and vibration isolation for industrial end markets....
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Sr. Customer Service Specialist
1 week ago
California, MO, United States ITT Aerospace Full timeSr. Customer Service Specialist US-CA-Valencia ITT's Aerospace Controls, headquartered in Valencia, Calif., provides fuel management, actuation, noise abatement and vibration isolation components to the aerospace industry and customized and standard products for precision motion control, energy absorption and vibration isolation for industrial end markets....
