Customer Support Assistant

4 weeks ago


Somerset, United States PrideStaff Full time

Our client is looking for a Customer Support Assistant for a fully onsite, direct hire opportunity in Somerset, NJ.

Responsibilities:

  • Order management includes (communication with customers and processing orders).
  • Coordinate with warehouse shipments for release, coordinate with truckers, and create labels, barcodes, and additional shipping documents.
  • Track orders from the point of shipment until received by the customer.
  • Tracking containers and communicating with freight forwarders for timely deliveries.
  • Support the Sales Manager to service the customers.
Requirements:
  • Must have at least 1-2 years of relevant work experience.
  • Basic MS Office skills, Excel, and Outlook.
  • Understanding of warehousing or distribution process.
  • Prefer fluency in Spanish.
Benefits:
  • Medical, Dental, and Vision
  • 7 vacation days
  • 7 sick/personal days
  • 9 company holidays

Compensation / Pay Rate (Up to): $50,000.00

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