Customer Service Technician

2 weeks ago

Marlborough, United States Agiliti Health, Inc. Full time
Job Description:

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do in This Role
  • Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
  • Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
  • Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
What You Need For This Role
  • Be 21 years of age or older, with high school diploma or equivalent.
  • Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
  • Have customer service experience. Prior work experience in hospital setting is helpful.
  • Have basic computer skills.
  • Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
  • Be able to lift and/or push up to 75 pounds.
  • Be able to stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

What Skills You Will Use in This Role
Adaptability, Computer Literacy, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Communication, Self-Starter, Teamwork, Working Independently, Written Communication

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Marlborough MA Branch

Additional Locations (if applicable):

Job Title:

Customer Service Technician I

Company:

Agiliti

Location City:

Marlborough

Location State:

Massachusetts

  • Customer Service Technician

    3 weeks ago

    Marlborough, United States Agiliti Full time

    Description : Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective...

  • General Service Technician

    1 month ago

    Marlborough, United States Sullivan Tire & Auto Service Full time

    Job DescriptionJob DescriptionDescription:SIGN ON BONUS!!DescriptionSullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a General Service Technician. The General Service Technician performs entry-level vehicle maintenance repairs and...

  • Customer Service Technician

    1 month ago

    Marlborough, United States Agiliti Health, Inc. Full time

    Job Description: Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective...

  • Customer Service Representative

    1 week ago

    Marlborough, United States Apex Auto Center Full time

    Here is the revised job description: Job Title: Customer Service Representative Company: Apex Auto Center - A Family Owned Business Location: 69 River Street, Marlborough, MA About Us: Apex Auto Center is a leading autobody repair shop dedicated to providing exceptional service and quality repairs to our customers. We are seeking a friendly, organized,...

  • General Service Technician

    1 month ago

    Marlborough, United States Midas - AMG Enterprises Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurance401(k) matchingGeneral Service Technician Overview:Thank you for considering Midas to begin or continue your automotive career. We are in need of a General Service Technician in our growing Marlborough location. Although no previous automotive experience is required,...

  • Field Service Technician

    3 weeks ago

    Marlborough, United States Boston Document Systems Full time

    Description: Hybrid/remote position with headquarters in Marlborough, MA Primary territory: RI/Shore Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and...

  • Generator Field Service Technician

    1 month ago

    Marlborough, United States tapwage Full time

    Description Kinsley Power Systems is growing and seeking a Generator Field Service Technician to add to our team! Kinsley Power Systems, a family-owned business, has been an industry leader in generator service, sales and rentals for over 55 years. We are a KOHLER generator distributor headquartered in East Granby, CT with locations throughout the...

  • Generator Field Service Technician

    1 month ago

    Marlborough, Massachusetts, United States tapwage Full time

    Kinsley Power Systems is growing and seeking a Generator Field Service Technician to add to our teamKinsley Power Systems, a family-owned business, has been an industry leader in generator service, sales and rentals for over 55 years. We are a KOHLER generator distributor headquartered in East Granby, CT with locations throughout the northeast. At Kinsley we...

  • Field Service Technician, Compressor Technique

    3 weeks ago

    Marlborough, United States Atlas Copco Compressors LLC Full time

    **Diverse by nature and inclusive by choice** Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal,...

  • Field Service Technician II

    2 weeks ago

    Marlborough, Massachusetts, United States Boston Document Systems Full time

    Welcome to Boston Document Systems!We are currently looking for a skilled Field Service Technician to join our team. This is a full-time position with a hybrid/remote option and our headquarters are in Marlborough, MA. At Boston Document Systems, we specialize in providing cutting-edge equipment solutions to streamline office operations for our clients...

  • Customer Service Representative

    3 weeks ago

    Marlborough, United States IPG Photonics Full time

    Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged, diverse, and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a...

  • Customer Service Collections

    4 weeks ago

    Marlborough, United States Complete Staffing Solutions Full time

    Job DescriptionJob DescriptionCustomer Service CollectionsLocation:Marlborough, MAOpportunity to work with a great company!Actively Interviewing! Hiring ASAP!Hours:Full time hoursMonday - FridayJob Requirements:Previous experience with Business to Business collections is preferredStrong customer service skillsExperience working in a high volume collections...

  • Customer Service Manager

    5 days ago

    Marlborough, United States Cytiva Full time

    Be part of something altogether life-changing! Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene...

  • Customer Service Representative

    3 weeks ago

    Marlborough, United States DuPont Full time

    Customer Service Representative - NA Location Marlborough, Massachusetts, United States of America Category Other Job Id 219770W JOB DESCRIPTION DuPont Electronics & Imaging has an opening for a Customer Service Representative located in Marlboro, MA. The Customer Service Representative is the interface between customers and our business to deliver...

  • Customer Service Manager

    1 month ago

    Marlborough, Massachusetts, United States Danaher Corporation Full time

    Be part of something altogether life-changingWorking at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At...

  • Customer Service Manager

    1 month ago

    Marlborough, Massachusetts, United States Danaher Full time

    Be part of something altogether life-changingWorking at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At...

  • Rep, Customer Service IV

    1 week ago

    Marlborough, United States Wind River Environmental LLC Full time

    Job DescriptionJob DescriptionDescription:Position Summary:This position is the primary point of contact for customers inquiring about Wind River Environmental’s products and services. The CSR takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The CSR also keeps current on all pricing,...

  • Rep, Customer Service I

    2 days ago

    Marlborough, United States Wind River Environmental LLC Full time

    Job DescriptionJob DescriptionDescription:Position Summary:This Position is Full Time. Hours and Days are as follows:•Tuesday- Saturday 10:30 AM – 7:00 PMThis position is the primary point of contact for customers inquiring about Wind River Environmental’s products and services. The CSR takes ownership of thoroughly understanding the features and...

  • Rep, Customer Service I

    2 days ago

    Marlborough, United States Wind River Environmental LLC Full time

    Job DescriptionJob DescriptionDescription:Position Summary:This Position is full-time. Hours and Days are as follows:Tuesday- Saturday 8:30 AM – 5:00 PMThis position is the primary point of contact for customers inquiring about Wind River Environmental’s products and services. The CSR takes ownership of thoroughly understanding the features and benefits...

  • Rep, Customer Service I

    2 days ago

    Marlborough, United States Wind River Environmental LLC Full time

    Job DescriptionJob DescriptionDescription:Position Summary:This Position is Full Time. Hours and Days are as follows:Sunday - Thursday 10:30 AM – 7:00 PMThis position is the primary point of contact for customers inquiring about Wind River Environmental’s products and services. The CSR takes ownership of thoroughly understanding the features and benefits...