Operations Manager

2 weeks ago

Knoxville, United States A Head For Profits Full time

WE LOVE BEEROur company motto is "TRUST us for the Perfect Pint." Our mission is to provide great-tasting draft beer to the consumer the way the brewmaster intended and to grow the sales of draft beer in the markets we serve.Position OverviewThe position of Operations Manager (OM), is an assistant management position that reports to the District Manager (DM) or Regional Director (RDO), in charge of a specific market, located within a defined area of the country. The OM is responsible for overseeing daily operations, performance, and meeting operational obligations as defined by AHFP and directed by the District Manager/RDO.Responsibilities include managing daily operations, human resources, contractual obligations, and maintaining strong relationships with brewers, wholesalers, and retail clients. This role also provides direction, leadership, and oversight to all Technicians within the market.This position will have numerous subordinates and the total may vary as determined by the District Manager/ RDO. This position will report directly to the District Manager/ RDO but will have accountability to the executive team, ownership, operational partners, and to other key executive personnel.Position RequirementsExcellent interpersonal, Organizational and communication skillsCompetent in managing to budget and financial expectationsProven leadership and Team Building SkillsSupervisory and Management experiencedWorking knowledge of beverage dispense systems Ability to learn and retain product-specific information and utilize the information to position the features and benefits to the customerMust be mechanically inclinedBe results-driven and self-motivatedPosition ResponsibilitiesManage the varying personnel as defined above on an ongoing basis. The Operations Manager will work closely with the Draft Quality Technicians on an ongoing basis by providing guidance, management, and day-to-day operational support. This position will be held accountable to the overall operational requirements and performance obligations assigned to the market.Responsible for line cleaning route coverage on an as-needed basis to ensure operational continuity and customer satisfactionProvide quality leadership, constructive problem-solving, and creative solutions in all management categories while upholding AHFP Core Values. Manage the team through coaching, mentoring, and career development. Manage all required tools and technologies as deemed necessaryWork closely with the DM, RDO, and other Executive staff to execute the vision, goals, budget, and overall business plan for sales. Work closely within the market to evaluate market trends and gather competitive information, identify trends that affect current and future growth of sales and profitability. Communicate important information to the DMEvaluate personnel and departmental needs on an ongoing basis.Education / ExperienceAssociate's degree (preferred) and/or three years of successful management experience, preferably in the hospitality segment. 3 years in related industriesStrong experiences in the beverage dispense Industry preferredTravelTravel is required on a limited basis. Localized travel is expected and annualized travel for meetings and training should be anticipated as a regular part of this position. Travel will encompass the defined market but also AHFP's corporate offices periodically. Tools and Equipment UsedPersonal computer, e-mail, copier, fax, phone, tape measure and other standard office equipment.Working Hours Hours may vary and may occasionally require evening and weekend work depending on business needs.BenefitsA benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidaysEnrollment into our "Stop the Slip" safety program where you receive non-slip shoes.Eligibility for health, dental, and vision coverage is subject to a 60-day waiting period.AHFP pays a portion of the employee's monthly medical insurance premium to offset the cost of their planFree telemedicine through First Stop Health is provided to employees and their immediate family members who enroll in health benefitsUse of an AHFP-owned cell phone with minutes and data paid.Reasonable relocation assistance is availableBi-annual performance reviews with pay increases + growth opportunitiesCompany vehicle with gas card and maintenance SalaryStarting at $45,000 per year + growth opportunities

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