Patient Care Coordinator

3 weeks ago

Bloomfield, United States Russell Tobin Full time

Russell Tobin & Associates is currently seeking a Patient Care Coordinator (Cardiology), 03 Months Contract role for one of our Fortune 500 clients, at Bloomfield, CT (Onsite). Apply today for immediate consideration.

Hourly Pay: $18 to $20 W2

Location: Bloomfield, CT (Onsite)

Duration: 03 Months Contract until Feb 2025

Shift: 8:30 AM to 5 PM EST

Job Summary:

  • Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
  • Warmly greets and registers arriving patients.
  • Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
  • Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
  • Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
  • Collects co-payments and office charges as needed and explains office payment billing policies to patients.
  • Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.

Qualifications:

  • High school diploma or equivalent preferred.
  • Relevant experience in a fast-paced medical office highly preferred.
  • Epic experience preferred.
  • Positive, customer-focused approach, with commitment to providing excellent patient care.
  • Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
  • Proven ability to work effectively in a team environment.
  • Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
  • Strong computer skills. Solid working knowledge of Microsoft Office software.
  • Basic working knowledge of medical terminology.
  • Ability to travel independently to satellite offices with or without advanced notice.
  • Strong working knowledge of insurance requirements.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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