Senior Program Manager, Engineering

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality, designing and building a world class fiber network and creating a customer experience second to none. Brightspeed has an exciting opportunity for Analyst II As an Analyst II, you will be developing fundamental theories, principles, and concepts. Job Description Brightspeed is searching for a Senior Program Manager, Engineering & Construction to join our teamThe Senior Program Manager, Engineering & Construction oversees the planning, coordination, and execution of large-scale fiber network deployment projects, with a focus on Multi-Dwelling Units (MDUs) and private housing developments. This role manages end-to-end project delivery - including scheduling, vendor management, and performance tracking - to ensure on-time, on-budget completion of complex fiber builds. As a key member of the Brightspeed Enhanced Communities (BEC) Team, the Senior Program Manager drives operational excellence, fosters cross-functional collaboration, and supports continuous process improvement within the Engineering & Construction organization. As Senior Program Manager, Engineering & Construction your responsibilities will include: Leading program management for the development and monitoring of engineering and construction build plans Overseeing and managingthe full project lifecycle across all vendors, internal teams, and stakeholders Directing local engineers in reviewing and refining mechanized engineering designs to identify and implement redesign opportunities Managingproject changes related to engineering design, construction, and resource allocation Providingprocess support and leadership to internal network teams and external infrastructure service providers Drivingcross-functional process improvements to optimize fiber build efficiency and execution Managing fiber deployment programs across multiple market segments, including: MDUs with fewer than 50 premises, Greenfield and Brownfield MDUs with more than 50 premises, Single-family homes in Homeowner Associations (HOAs) Monitoring material management and ensuringalignment with project schedules and cost controls Collaboratingwith cross-functional partners to ensure build requirements align with market agreements Promotingcompany culture, fostering collaboration, open communication, and accountability across teams Performing other duties as assigned The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required Qualifications WHAT IT TAKES TO CATCH OUR EYE: Bachelor's degree in Engineering, Telecommunications, Construction Management, or related field, or equivalent practical experience Minimum 3 years of experience managing fiber construction builds and related infrastructure programs Proven experience leading telecommunications fiber build projects and managing infrastructure service providers Strong understanding of Outside Plant (OSP) design and construction practices Proficiency in engineering and project management tools such as BOSS, IQGeo, and Sitetracker. Excellent organizational, analytical, and problem-solving skills Strong interpersonal and communication abilities, with experience working cross-functionally across diverse teams Ability to manage multiple priorities under pressure while maintaining quality and budget control Demonstrated leadership skills with the ability to motivate and inspire others Process improvement mindset with a focus on efficiency, scalability, and customer satisfaction BONUS POINTS FOR: Master's degree in Engineering, Telecommunications, or related discipline PMP (Project Management Professional) certification Telecom, Cable, or Internet Service Provider (ISP) industry experience #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief inBeing Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watchhttps://vimeo.com/681585068