Front Desk Legal Assistant

15 hours ago

Clarksburg, United States Klie Law Offices Full time
Description

We are seeking an energetic and professional receptionist to become a key member of our team As the first point of contact for our organization, you'll play a vital role in creating a welcoming atmosphere. Your responsibilities will include answering phone calls and emails, arranging travel, managing schedules, handling mail and deliveries, and assisting with various tasks to support smooth business operations. Ideal candidates will take pride in their work, have a passion for helping others, and be eager to grow within our organization.

Responsibilities

• Greets clients and answers the phone with a friendly, compassionate attitude, always maintaining a positive and welcoming demeanor.
• Treats callers with respect, ensuring that excellent customer service is provided, regardless of workload, making clients feel valued and prioritized.
• Works collaboratively with the team and always steps up to assist, never refusing tasks with phrases like "That's not my job."
• Embraces change and growth, adapting quickly to new challenges and opportunities.
• Remains focused on delivering high-quality work for clients with attention to detail.
• Demonstrates strong organizational skills and an acute attention to detail in every task.
• Thinks creatively and effectively solves problems to overcome challenges.
• Becomes proficient in case management systems and Microsoft Office Suite, including tools like calendars, email, word processing, and web browsing.
• Adjusts quickly to changing priorities, staying professional and open-minded when requests for change arise.
• Accurately records deadlines and events in the case management system, understanding the importance of keeping it up-to-date.
• Works effectively with a busy manager who may provide minimal direction, remains adaptable, and handles administrative tasks independently.
• Openly communicates when additional training or clearer direction is needed to perform tasks efficiently.
• Coordinates company travel arrangements, managing itineraries for employees and ensuring smooth execution of off-site events.
• Handles all incoming and outgoing mail and manages deliveries with efficiency.
• Manages phone calls and emails, ensuring relevant information is communicated to the appropriate parties.
• Provides support with various administrative tasks, including data entry, filing, and copying.
• Schedules and arranges appointments for employees, keeping their calendars current and organized.

Qualifications

• The Front Desk Legal Assistant should have a high school diploma.
• The Front Desk Legal Assistant should have previous office experience, along with familiarity with business phone systems and office computer systems and software.
• The Front Desk Legal Assistant should possess a pleasant speaking voice and be able to manage emotional callers with courtesy and professionalism.
• Demonstrates proficiency in Microsoft Office and basic computer skills.
• 1 year + of experience as a front desk receptionist or in a similar role is preferred.
• Possesses experience in handling phone calls and resolving stressful situations.
• Demonstrates excellent customer service abilities, strong interpersonal communication, effective organizational skills, and proficient time management.
• Must have graduated high school, and received a G.E.D. or equivalent.

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