Patient Care Coordinator

6 months ago


Holland, United States Ottawa Animal Hospital East Full time

Overview:

Ottawa Animal Hospital East has an opportunity for a

Patient Care Coordinator (PCC) to join our team

Ottawa Animal Hospital East & West is a full-service, AAHA accredited veterinary medical facility, located in Holland, MI. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Your pets health and well being are very important to us, and we take every possible measure to give your animals the care they deserve. With our five skilled doctors on staff, we have over 100 years of veterinary experience to utilize for our patients.

Location:? 2691 120th Ave.,Holland, Michigan 49424 (East)

Shift Details: This is a part time position (under 30 hours/week) working full time. Saturdays are required.

East Location: Monday-Thursday 7am-7pm, Friday 7am-6pm, Saturday 7am-12pm

Compensation: $18.00/hour (based on experience)

What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.

AAHA Accredited
Fear Free Certified Staff
Feline Friendly Practice
Holistic, Acupuncture, Laser Therapy, and Exotics

What We Offer:

???? A dynamic and supportive team environment where collaboration and compassion are valued.

???? Opportunities for growth and advancement within our rapidly expanding practice.

???? Get the work-life balance you deserve with a great schedule

???? Competitive compensation and benefits package, including medical, dental, and vision coverage.

???? 401K plan with company match

Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.

Responsibilities:

Essential Functions:

  • Maintains and upholds the Core Values and Mission Statement of MVP.
  • Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
  • Warmly welcomes clients upon their arrival and escorts them to the exam room.
  • Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
  • Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
  • Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
  • Schedules follow-up appointments and future wellness visits.
  • Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
  • Clearly explains discharge instructions and addresses client inquiries.
  • Handles client checkouts and collects payments in the exam room.
  • Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.

Additional Functions:

  • Performs other related duties as assigned.


Qualifications:

Required Knowledge, Skills and Abilities:

  • Passionate about delivering exceptional client service.
  • Genuine love and appreciation for animals.
  • Friendly, personable, and committed to ensuring client satisfaction.
  • Proficient in active listening and accurate transcription of medical information.
  • Thrive on serving and assisting people.
  • Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
  • Strong computer literacy and typing skills.
  • Effective communication skills, both written and verbal.

Required Education and Experience:

  • High school diploma.


Preferred Education and Experience:

  • Medical terminology


Physical Requirements:

  • Prolonged periods of standing and working on a computer.
  • Ability to bend down and lift up to 40lbs unassisted.

Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.



  • Holland, Michigan, United States Aramark Full time

    Job Title: Nutrition Care CoordinatorAramark Healthcare+ is seeking a detail-oriented and organized dietitian to coordinate nutrition care services at Holland Hospital in Michigan.This part-time role will work 24-30 hours per week, ideally on Tuesday, Thursday, and Friday, and cover 1 weekend per month. The coordinator will practice in both inpatient medical...


  • South Holland, Illinois, United States Elevate Care South Holland Full time

    Elevate Care South Holland is a leading healthcare provider dedicated to delivering exceptional patient care and promoting a positive work environment for our staff.We prioritize the well-being of our patients and believe in the importance of a skilled healthcare team. As a key member of our team, you will play a vital role in providing high-quality,...


  • Holland, Michigan, United States The Oaks at Jamestown Full time

    About UsThe Oaks at Jamestown is a leading provider of long-term care services, dedicated to delivering exceptional patient experiences and fostering a supportive work environment for our team members.Our mission is to make long-term care better for our residents and more rewarding for our staff. We strive to create a culture that promotes growth,...


  • Holland, Ohio, United States Aspen Dental Full time

    Career Opportunities at Aspen DentalAs a leading provider of dental services, Aspen Dental offers a dynamic and supportive work environment that fosters growth and development. Our Oral Health Care Coordinators play a critical role in delivering high-quality patient care and promoting a positive patient experience.Compensation and BenefitsWe offer a...


  • Holland, Michigan, United States Hospice of Holland Inc Full time

    Job DescriptionThe Hospice of Holland Inc. seeks a skilled and compassionate Registered Nurse (RN) Case Manager to join our team.Responsibilities:Conduct thorough assessments of patients' needs and develop personalized care plans;Provide direct hospice nursing care to ensure patients' comfort and quality of life;Educate patients and their families on disease...

  • Care Coordinator RN

    6 days ago


    Holland, Michigan, United States Hospice of Holland Full time

    Job Overview:A challenging role as a Registered Nurse (RN) has become available at Hospice of Holland. The successful candidate will be responsible for providing skilled nursing care to patients in their home or living facility. This is an excellent opportunity to work with a financially strong non-profit organization deeply committed to providing the best...


  • Holland, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** This role is full-time, 40 hours per week. Why Join Our Team! + Rated as one of Forbes' U.S. Best Employers + Paid one-on-one training + Tuition reimbursement + Competitive Pay & Benefits + Paid time off + 401(K) and much more + No experience required **About this role:** As a Patient Care Technician (PCT) at Fresenius...


  • Holland, United States GTT, LLC Full time

    Job Title:  Patient Care Technician Location: Holland, MI Duration:3-month  Work Type: Onsite Job Description: Provide direct, patient care for assigned patients under the direct supervision of a licensed nurse. Responsible for accurate documentation of information related to the patient treatment. Assist licensed nurse with pre and post dialysis...


  • Holland, United States Corewell Health Full time

    About Our Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, providing diverse care options to our communities. With over 40 types of primary care and specialty practices, we offer our team members unique opportunities to explore different interests or specialize in specific areas of healthcare. Position Overview As an...


  • Holland, Michigan, United States Hospice of Holland Full time

    As an Admissions Registered Nurse at Hospice of Holland, you will be part of a dedicated team that provides compassionate care to patients and their families during some of life's most challenging moments. Your primary responsibility will be to determine patient eligibility for hospice care and guide them through the admissions...

  • Nurse Coordinator

    2 days ago


    Holland, Michigan, United States United Methodist Retirement Communities Full time

    About the Role: We are seeking a highly skilled and compassionate RN Clinical Coordinator to join our team at LifeCircles PACE in Holland. As a key member of our clinical team, you will be responsible for delivering high-quality patient care, collaborating with an interdisciplinary team, and making a meaningful impact on the lives of older...


  • Holland, United States EmpowerMe Wellness Part time

    Overview Licensed Physical Therapist (PT) - Care Coordination Program Bonus Opportunity This position includes a $2,500 Sign on Bonus. Physical Therapy + Care Coordination: The Best of Both Worlds! We’re looking for Physical Therapists to support our innovative new care coordination program! This opportunity empowers you to practice at the...


  • Holland, Michigan, United States Hospice of Holland Inc Full time

    Seeking a compassionate and skilled Admissions Registered Nurse to join our team at Hospice of Holland Inc.Salary and BenefitsThe salary for this position ranges from $33.49 to $44.58 per hour, with a sign-on bonus available. Our comprehensive benefits package includes medical, dental, and vision insurance, life and disability insurance, a 401(k) plan with...


  • South Holland, Illinois, United States Elevate Care South Holland Full time

    At Elevate Care South Holland, we strive to create a supportive and inclusive work environment that prioritizes patient care. Our team of skilled professionals works together to deliver exceptional services, and we are now seeking a Patient Support Specialist to join us.Job Overview:This role involves providing personalized care to our patients, working...


  • Holland, United States Abode Care Partners Full time

    About the RoleWe are seeking a compassionate Nurse Practitioner to join our team at Abode Care Partners, a leading provider of integrated medical services. The successful candidate will be responsible for delivering high-quality patient care in various settings, including skilled nursing facilities, assisted living, independent living, group homes, and...

  • Nurse Care Specialist

    3 weeks ago


    Holland, Michigan, United States The Oaks at Jamestown Full time

    As a Nurse Care Specialist at The Oaks at Jamestown, you will be responsible for delivering exceptional patient care in a supportive long-term care environment.About UsThe Oaks at Jamestown is part of Trilogy, a Fortune Best Places to Work in Aging Services and certified Great Place to Work. We prioritize creating a workplace that values diversity,...


  • holland, United States Abode Care Partners Full time

    NURSE PRACTITIONER - APRN at Abode Care Partners summary: We are seeking a compassionate Nurse Practitioner (NP) to join our team at Abode Care Partners, providing personalized care to seniors and patients with complex needs. The role involves performing evidence-based medical care, collaborating with healthcare professionals, and ensuring comprehensive...


  • Holland, Michigan, United States Mary Free Bed at Home Full time

    Join Our Team as a Home Health Registered NurseAt Mary Free Bed at Home, we strive to deliver exceptional patient care in a team-based environment. As a home health registered nurse, you will lead and collaborate with our extraordinary care team to provide comprehensive management and delivery of patient care plans.We are an accredited leader in home health,...


  • South Holland, United States AccentCare Full time

    Overview Why Youll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...


  • Holland, Michigan, United States American Family Care Holland Full time

    Job SummaryThe Advanced Practice Provider role at American Family Care Holland is a dynamic opportunity for a skilled and compassionate healthcare professional. As a key member of our team, you will provide high-quality patient care within the scope of your training and expertise.