Contact Center Account Executive

4 weeks ago

Belmont, United States RingCentral Full time

Say hello to possibilities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and yours kills come in. We're currently looking for: proven Enterprise Account Executive contributor to join our dynamic- Contact Center Practice to address the strong demand we're seeing in the market.


To succeed in this role you must have experience in:

  • Prospecting for NET new logo accounts and grow existing RingCentral account base within assigned territory
  • Meeting with existing customers to up-sell existing engagements in addition to following up on past engagements
  • Evangelize and educate with RingCentral sales team
  • Communication of RingCentral value proposition to senior-level customer contacts
  • Ability to proactively position the value of cloud solutions
  • Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans
  • Work with RingCentral resources to develop & position the appropriate solution to fit the customer needs to include RingCentral Office / Call Center with Live Reports, RingCentral Contact Center, RingCentral Workforce Optimization
  • Ability to act as a customer advocate within the RingCentral organization and advocate for RingCentral to customers
  • Utilization of RingCentral sales process for identification, positioning and lifecycle management of opportunities
  • Driving new revenue through customer acquisition in designated territory and named accounts
  • Consistently strike / exceed quarterly & annual sales targets
  • Partnering with the regional VAR's to effectively identify, engage and deliver new customers
  • Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch
  • Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling

Desired Qualifications:

  • Preferably 5-10 years of solid b2b sales experience
  • Proven record of success for sales to large corporate accounts with longer sales cycles
  • Experience in value based selling and ROI creation
  • History of success in creating compelling events by building that vision for prospects
  • 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)
  • Extensive Call Center/Contact Center Experience
  • Demonstrated sales record of obtaining / exceeding quota.
  • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
  • Success prospecting, engaging, acquiring net new logos
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Entrepreneurial flare - ability to learn and adapt quickly
  • Vibrant and energetic attitude, willingness to perform and get things done
  • Bachelor's Degree or equivalent military and/or work experience

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Wellness programs including 1:1 coaching and meditation guidance
  • Paid parental and pregnancy leave and new parent gift boxes
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Parental support for children with developmental and learning disabilities
  • Pet insurance
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee perks and discounts program

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, the compensation range for this position is between $185,760 and $206,400 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more The salary may vary depending on your location, skills, and experience.

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