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Assistant Shop Manager

1 month ago

Sussex, United States St Barnabas Hospices Full time

This is a fantastic opportunity to join a well-respected local charity and in this exciting role you will be supporting Shop Managers to maximise shop sales and profits and deliver excellent customer service. Main Duties Will Include: Assisting, and at times deputisingfor, Shop Managers in all aspects of the retail operation including opening and closing the shop, stock management, merchandising, sales, service and security Assisting Shop Managers in achieving sales targets as agreed with the Retail Manager whilst keeping costs within agreed budget Providing a high standard of customer service, in line with St Barnabas Hospices Group agreed standards, to further enhance the reputation of the hospices Maintaining a high standard of presentation throughout the shop, creating a commercial and attractive sales environment Actively encouraging donations of saleable stock and to handle donations in an efficient manner Ensuring volunteers are supported, encouraged and well-motivated to ensure the shop performs and is representative of St Barnabas HospicesGroup values Key Skills Required: Educated to GCSE level or equivalent with qualifications in English and Maths Retail sales experience or customer service experience in a similar role Experience of working within a team of staff and/or volunteers Able to communicate clearly in person with the public and staff/volunteers Numerate and competent in dealing with figures and administration Previous experience of cash handling and the use of EPOS systems Experience of visual merchandising and stock control Y ou’ll be joining our organisationat a very exciting time, as St Barnabas Hospices and Martlets Hospice are in the process of merging. Bringing our teams and resources together, as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. We’re committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer various family-friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, facilities and services to support staff from different backgrounds. Currently, at this stage, a completion date for the merger has not yet been agreed. Therefore, if you are successful in your application and are offered a role, you will be employed directly by St Barnabas Hospices. Company pension scheme 27 days annual leave (increasing after each year of continuous service, up to 30 days) + bank holidays On-site education support and study leave opportunities Option to access Health Shield and cover your everyday cost of healthcare for less Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card An enhanced DBS will be sought, if you are successful in this role. The safe recruitment of staff at St Barnabas Hospices is the first step to safeguarding and promoting the welfare of children and adults in our care. As an employer, we expect all staff and volunteers to share our commitment to safeguarding. The information you provide on your application form is the only information we will use to decide whether or not to short-list you for interview. Apply now When you apply you'll be taken to the Martlets recruitment portal. You'll need to create an account to apply, and you'll receive communications from Martlets about your application via the portal. #J-18808-Ljbffr